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We are currently in need of great colleagues to fill the following vacancies:

Accounting Associate

Job Responsibilities:

Close coordination and communication with the respective branches/offices under the following: Send invoices/CNs; Chase/follow-up invoices; AR/AP accounts reconciliation; AR/AP netting or offset paperwork.

Provide support with the Group Analyst and Credit Controller.

Job Requirements:

Bachelor’s Degree in Accounting and/or related degree.

Minimum of 1 year of exposure in Accounting field.

With adept knowledge of MS Excel.

With a good command of communication and fluency in English.

Experience in AR/AP reconciliation.

With knowledge of a software environment.

Accounts Receivable Associate

Job Responsibilities:

Responsible for all Corporate and Key Accounts.

Cash collection.

Collection forecasts.

Keeping the DSO to a minimum.

Account reconciliations.

Reporting: Weekly update of detailed Excel statements.

Regular reporting to AR Team Leader on own accounts status and progress.

Job Requirements:

Minimum 2 years’ experience in a similar role.

Proven experience in dealing with a blue chip client database.

Proven experience in dealing with difficult accounts.

Experience in multi-currency highly desirable.

Some experience on private accounts would be an advantage.

Admin Coordinator

Job Responsibilities:

The role is primarily focused on scheduling and calendar management.

Job Requirements:

Bachelor’s degree in Business Administration/Management and/or related degree.

Required solid written and verbal communication skills for coordination with external parties.

Attention to detail and ability to work swiftly and efficiently are critical.

Prior experience making international travel arrangements valued.

AX Functional Consultant

Job Responsibilities:

Contribute to different phases of the AX 2012 ERP implementation project or support project as an SME on the Financial Business Areas.

Responsible for requirements management e.g. gathering and documenting, analysis, and proposal of AX 2012 solutions with product best practices.

Translate the requirements and solutions through development and final validation.

Create training plans and train client teams for the developed solution.

Technical support for projects, understanding the issue reported, analyzing, and proposing fixes on AX 2012 solution.

Receives registers and prioritizes incidents according to the prioritization matrix. Support according to SLA.

Contributes to maintaining and continuously improving the application support team as well as FAQs, user guides and system documentation.

Actively and responsibly help, support and fix cross application issues in collaboration with other application supporters and specialists.

Follow-through for root cause solution.

Highlight repeating issues and problems that could require further investigations or root-cause software.

User training/instructions when needed (sometimes pro-actively contact users to give instructions if user’s actions continue to give process or system issues).

Perform other duties as assigned.

Job Requirements:

Bachelor’s Degree in Accounting, Business, Computer Science or related degree from an accredited four-year university or college, or equivalent experience.

7+ years of implementation experience with Microsoft Dynamics AX and/or Microsoft Dynamics 365.

6+ years of demonstrated experience in financials with ERP solutions Experience in successfully managing 3+ Microsoft Dynamics AX implementations.

Knowledge of EDI setup and processes with customers, vendors and logistical partners (UPS).

Know and understand interfaces and typical errors with AX integrated online/CRM applications (Scribe integration, partner net, CRM, E-commerce etc.).

Know symptoms and action possibilities in relation to typical wider errors in AX (e.g. this could be related to table locks).

Relevant, hands-on, work-related experience working in a consulting environment.

Prior experience working in the manufacturing industry is a plus.

Ability to meet deadlines utilizing strong organizational habits.

Back End Developer - (DevOps)

Job Responsibilities:

You will be part of a DevOps team that has end-to-end ownership of securing stable operation of various new developed business critical applications.

You will collaborate closely with design-, product-, and your engineering teammates to implement continuous bug fixing and improvements.

You will maintain and adapt an infrastructure setup within Azure.

You will work on third-party integrations with shipping platforms.

Ensure and verify that all systems are built and maintained according to our cyber security framework and guidelines.

You will work in a modern Microsoft Azure Cloud Native environment.

Job Requirements:

Experience working in a DevOps team.

Experience working with Azure back end services.

You have been a key contributor within a team environment, delivering high-quality DevOps services.

You are curious, eager to learn and you seek feedback from your teammates.

You have experience with Azure cloud computing platform and knowledge of managing infrastructure as code.

You have knowledge of application security and authentication.

You take pleasure in ensuring operational stability.

You have excellent English verbal and written communication skills.

Emphasis on automated testing, continuous integration, and continuous improvement.

Experience with No SQL database such as ElasticSearch, Apache Cassandra.

Proficiency in Microsoft Azure DevOps platform. (SCRUM, GIT repository, Deployment pipelines and testing)

Destination Service Provider

Job Responsibilities:

The role of the DSP Administrator is to provide support to the teams through preparation of financial and operational documentation, running of financial and operational reporting.

The DSP Administrator will support DSP teams in meeting the key operational objectives and KPIs in relation to data integrity and billing matters.

This is a great opportunity for the individual to be involved in and be exposed to the Global Mobility business and to develop the requisite skills for potential progression to a DSP /Global Mobility Coordinator role.

Job Requirements:

Graduates will be considered.

Prior customer service experience preferred but not essential.

Familiarity and experience with all Office Products (especially Excel) and web based software.

Expense Management Associate

Job Responsibilities:

Liaising with providers in regard to invoicing set up per policy allowances.

Review, audit and process payment requests from vendors per policy.

Review, audit and process expense claims from the employees per policy.

Maintain internal reporting records.

Maintain audit ready records in line with client requirements.

Liaise with the payments team and team to manage payments and funding levels.

Maintain Assignee database.

Gain knowledge of specific client policies and service requirements.

Support Expense Management Team Leader in daily duties.

Client mailbox management for queries, invoices etc. and assign to appropriate owner in SSC or Hub.

Client/ assignee queries to be routed to Hub, supplier (external or Santa Fe to be dealt with by SSC).

Working with Regional EM Senior Consultants and SSC Manager to provide information, early identification of negative variation to targets and providing help, support, guidance and information to close this negative variance.

Job Requirements:

At least 3 to 5 years’ experience as Customer Service Representative in BPO or Shared Service Center industries.

At least 1-year background in Finance.

Excellent Communication Skills.

Front End Developer - (DevOps)

Job Responsibilities:

You will be part of a DevOps team that has end-to-end ownership of securing stable operation of various new developed business critical applications.

You will maintain and improve responsive, maintainable, user-centric frontend applications.

You will work with React, TypeScript, CSS, and HTML.

Ensure and verify that all systems are built and maintained according to our cyber security framework and guidelines.

You will work closely with your team to understand the broader engineering platform.

You will be a key contributor within a team environment, delivering high-quality DevOps services.

Job Requirements:

You have experience working in a DevSecOps team.

You have experience working in Microsoft Azure with modern web frameworks based on Figma designs.

You have experience maintaining high-quality frontend applications in React (or a similar framework), JavaScript/TypeScript, CSS, and HTML.

You have experience maintaining and following design systems that reflect brand guidelines.

You are curious, eager to learn and you seek feedback from your teammates.

You have excellent English verbal and written communication skills.

Knowledge of application security and authentication.

Experience integrating with third-party payment providers.

Emphasis on automated testing, cross-browser testing, continuous integration, and continuous improvement.

Front End Developer – (ReactJS)

Job Responsibilities:

Design and develop progressive webapps (PWAs) with cross platform responsive designs. (mobile devices, tablets, desktop)

Create, modify, design, structure UI reusable components.

Implement designs from Figma or similar.

Plan and specify product development in corporation with project owner and team lead.

Collaborate closely with team members on technical and design tasks.

Job Requirements:

More than 3 years of solid experience with any of the front-end frameworks such as ReactJS, Angular/Typescript, VueJS.

Proficient in HTML and Javascript (Vanilla JS/ES6).

Solid experience with front-end tools such as jQuery, CSS, Bootstrap, CLI, git and browser developer tools.

Have experience with UI/UX designs and workflows and its tools. (Figma, AxureXP, etc..)

Knowledge of PWA, Notifications and Service Workers is a plus.

Must have experience with working from home and working with a remote team.

Good communication skills.

Experience with international collaboration is a plus.

Helpdesk Team Lead (ERP)

Job Responsibilities:

Be an active part of building the new Tier 2 support team.

Provides ERP support to remote branch offices around the world.

Monitors the ERP support queues (Tier 2) and ensures cases are moved through the support process in a timely manner and escalated when appropriate to bring to quicker resolution.

Actively identifies and investigates issues, provides resolution and follow-up to end users. Escalates more complex problems to Tier 3 support groups when needed.

Resolves problems by clarifying the user’s question/issue, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.

Proactively works to improve existing support procedures, processes, and tools.

Coordinates with the ERP training team to ensure that current training content and materials meets end-user needs. Participates in the development of ERP training materials and tools when required.

Contributes to support knowledge-base for internal ERP staff to utilize.

Onboards and trains new ERP support team members as needed.

Fosters and demonstrates a workplace inclusive of creating opportunity, serving others, building trust, innovation and exceeding expectations.

Undertakes assignments on projects or special initiatives as appropriate.

Performs other duties and responsibilities as assigned.

Job Requirements:

Bachelor’s degree or equivalent work experience required. Advanced degree preferred.

Proven experience in building a support team and lead the team towards company criterias.

Minimum four years of professional experience in either help-desk support, information technology, project management and operations, financial analysis and accounting, international development and/or other related fields.

Demonstrated proficiency with enterprise resource planning (ERP) systems and/or other business software systems required, including Microsoft Office Suite applications. Knowledge of Microsoft Dynamics highly desired.

Proven ability to learn, understand, and apply new systems and software.

Experience preparing training materials and delivering training in various.

Skilled in understanding customer needs and providing quality customer service.

Experience with IT Service Management Software preferred.

Excellent oral and written communication and presentation skills in English.

Strong critical thinking, analytical, and problem-solving skills.

Strong interpersonal skills, especially a customer service-oriented attitude.

Ability to multitask with strong attention to detail, organization, and time management.

Ability to adapt to shifting priorities, demands, and timelines.

Demonstrated leadership, versatility and integrity.

HR Business Partner

Job Responsibilities:

Assists employees and managers through HR policy guidance, as well as interpretation and implementation of HR processes and policies.

Provides day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions).

Assist hiring managers in developing effective recruiting plans for all office-based staff.

Assists management on HR efforts relating to Talent and Performance Management, Compensation Management, Succession Planning, and Leadership Development.

Reskilling and upskilling - collaborates with our Learning & Development team in identifying employee training needs and in aligning training programs with business objectives.

Succession planning - assists management in selecting and developing key talents to ensure there are talents to fill in critical roles.

Assists and works together with the leaders in team engagement activities.

Solve conflicts and facilitate positive employee relations, maintain a good working environment, build morale and improve retention.

Develops or assists in developing a future-proof compensation and benefits strategy, as well as conducts a review/survey in the salary/compensation package in the BPO industry.

Analyses trends and metrics in partnership with the HR group to develop solutions, programs, and policies for e.g. staff turnover and diversity.

Maintains practical-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.

Participates in other tasks as defined by the WSC and Garrets Management Board.

Job Requirements:

Bachelor or Master’s degree preferably in an HR-related subject.

5 years’ senior experience at a leadership level, preferably in a globally matrixed environment. HR Business Partner experience an advantage.

Demonstrated leadership in organizational effectiveness and change & transformation.

Working knowledge of multiple People disciplines including relevant employment laws.

Strong intellectual curiosity & business savvy - creative thinker & interest in the bigger picture.

Experienced in resolving complex employee relations issues.

Entrepreneurial and knows how to get things done.

Immigration Associate

Job Responsibilities:

Provide administrative and operational task support to the immigration country teams in the consistent provision of the immigration service, following the Perfect Immigration overarching process under the guidance of the Immigration Consultant.

To assist Immigration Consultants and other team members with immigration paperwork preparation such as filling in forms/documents, letters based on information provided by clients, translation work, etc. as directed by the Immigration Consultant.

Adhere to the required SLAs and KPIs for each task assigned.

Deliver to client expectations as directed by the consultant and provide regular and timely updates to the Santa Fe technology (CORE).

Ensure invoices are drafted and prepared in accordance with the client’s contractual agreement or Santa Fe KPIs, ensuring every service is billed as per approved pricing and liaising with the Administrative Assistants.

Help with the administration of the visa expiry reporting by providing reports as required to Immigration Consultant/country team consultants and open renewal service jobs in Santa Fe technology on receipt of authorization from the client.

To assist in the administration of Core as follows: Create Job(s) and complete Job Details; Update Service Details and upload documents (Work Permit, Application supporting documents, and Passport, etc); Complete estimate charges in the Service Details page; and Send communications as instructed by SSC Consultant / in-country Consultant.

Respond promptly and accurately to all communication and requests from the Santa Fe country teams.

Maintain and manage the relationships with the Santa Fe immigration country teams as well as meet service level requirements.

Work closely with relevant Santa Fe departments i.e. Assignment Management, Account Management, Finance teams, etc. to ensure smooth service delivery as needed.

Support any team members in the IMMS team whenever required on any administration work needed such as filing, system updates, translation work, invoicing, reporting, etc.

Action any other reasonable tasks required for the execution of the role.

Job Requirements:

Must have at least 1-2 years’ relevant experience in an administrative / operations function.

Ability to work well under pressure.

Excellent computer skills, MS Office, Outlook, etc.

Excellent administrative skills.

Excellent communication skills in English and Filipino. Any additional language is a plus.

Proven client service experience.

Immigration experience a plus.

Internal Audit Officer (CPA)

Job Responsibilities:

Evaluate financial documents for accuracy and compliance with federal regulations.

Identify the financial risk of the organization and offer recommendations to reduce risk.

Identify accounting and financial record-keeping processes that can be improved.

Determine ways to cut costs and improve profitability.

Assess the efficiency and productivity of internal staff and make recommendations for improvement.

Present findings to upper management in the form of reports and presentations.

Job Requirements:

Bachelor's degree of Accountancy or Bachelor’s degree on Internal Auditing.

Minimum of 3 years’ experience in a financial, compliance or internal audit role.

Practice of External Auditing, is preferred.

IT Admin Support

Job Responsibilities:

Service Desk Operation.

Responsible for assigning and classifying tickets in the IT ticket system.

Monitor and proactive support.

User administration in Compliance Suite.

Requests regarding “change on users” – name, mail, rights etc.

Resigned users.

Documentation / guidelines.

Maintain and improve knowledgebase.

On-site support for colleagues (200 colleagues in the Manila office).

Job Requirements:

Knowledge in 1st level IT support.

Good technical understanding.

Knowledge in setting up PC and installing software.

MS office 365 and Azure.

IT Technical Lead

Job Responsibilities:

Manage and train employees.

Interview/hiring of new employees in collaboration with Head of Service Desk.

Coaching and/or mentoring staff.

Responsible for assigning and classifying tickets in the IT ticket system.

Monitoring.

User administration in Compliance Suite.

Documentation.

User guides.

Maintain and improve knowledgebase.

On-site support for colleagues (200 colleagues in the Manila office).

Job Requirements:

Experience with building and managing a 1st level support Team.

Knowledge of 1st level IT support.

Excellent organisational skills.

Good technical understanding.

Knowledge in setting up PC and installing software.

MS office 365 and Azure.

Lead Developer (DevOps)

Job Responsibilities:

You will lead of a DevOps team that has end-to-end ownership of securing stable operation various new IT business services.

You will have strong influence on how the team can best work.

You will collaborate closely with design, product, and your development teammates.

You will maintain and adapt an infrastructure setup within Azure.

Ensure and verify that all systems are built and maintained according to our cyber security framework and guidelines.

You will work in a modern Microsoft Azure Cloud Native environment.

Job Requirements:

You have experience working in a DevOps team.

You have experience working with modern web frameworks.

You have been a key contributor within a team environment, delivering high-quality DevOps services.

You have an emphasis on automated testing, continuous integration, and continuous improvement.

You are curious, eager to learn and you seek feedback from your teammate.

You have experience with Azure cloud computing platform and knowledge of managing infrastructure as code (like with Terraform).

You have knowledge of application security and authentication.

Proficiency in Microsoft Azure DevOps platform (SCRUM, GIT repository, Deployment pipelines and testing).

You take pleasure in ensuring operational stability.

You have excellent English verbal and written communication skills.

Experience with No SQL database such as ElasticSearch, Apache Cassandra.

Purchasing Officer

Job Responsibilities:

Research potential vendors.

Compare and evaluate offers from suppliers.

Negotiate contract terms of agreement and pricing.

Track orders and ensure timely delivery.

Review quality of purchased products.

Enter order details (e.g. vendors, quantities, prices) into internal databases.

Maintain updated records of purchased products, delivery information and invoices.

Prepare reports on purchases, including cost analyses.

Monitor stock levels and place orders as needed.

Coordinate with warehouse staff to ensure proper storage.

Attend trade shows and exhibitions to stay up-to-date with industry trends.

Job Requirements:

Proven work experience as a Purchasing Officer, Purchasing Agent or similar role.

Good knowledge of vendor sourcing practices. (researching, evaluating and liaising with vendors)

Understanding of supply chain procedures.

Solid analytical skills, with the ability to create financial reports and conduct cost analyses.

Negotiation skills.

BS in Logistics, Business Administration or relevant field.

RPA Developer (DevOps)

Job Responsibilities:

Design and visualize automation solutions as part of signoff of RPA candidate with the business stakeholders.

Ensure process mapping as part of the solution design in strong corporation with business stakeholders.

Design, code and test automation workflows using UiPath: Verifying and leveraging appropriate UiPath components: Robots, Studio, Orchestrator; Provide solution design as part of the deployment process; Responsible for the overall testing cycle.

Code review of RPA candidates developed by your colleagues.

You will be part of a team that has end-to-end ownership of securing stable operation: Daily operations and support, including monitoring and incident handling; Troubleshooting and analysis of operational issues with other team members and business when required; Contribute to the further development of framework & processes used in our automation team.

Take part in the development and maturing of our current automation team to transition to DevOps.

Job Requirements:

Minimum 2 years’ experience as an RPA developer, implementing automation workflows in fx. UiPath.

Ability to interpret and visualize business process flows and translate the same into automation solutions.

Experience with mapping business processes.

Good understanding of DevOps.

Curious, eager to learn and you seek feedback from your teammates.

Able to communicate constructively with both system owners and business end users throughout the entire development process.

Taking pleasure in ensuring the operational stability of the solutions the team is responsible for.

Excellent in English – verbal and written communication skills.

Salesforce Solutions Architect

Job Responsibilities:

Salesforce data modelling, integration patterns and architecture best practices.

Salesforce offerings, including licensing options.

Deployment management and software delivery lifecycle.

Recognised as a trusted adviser, with a track record of creating successful technology solutions that support the organisational strategic vision and goals.

Able to bring to bear extensive knowledge of architectural patterns, technology components, vendor solutions and emerging technology trends on digital solution development in one or more industries.

A confident written and verbal communicator, able to clearly explain digital ideas to non-technical audiences, and work effectively with non-technical colleagues and business executives.

A capable team leader, used to managing teams of consultants, analysts, technologists and third-party suppliers to develop detailed solutions, costs, timescales and methods for delivery of technology solutions.

Seasoned at successfully managing the sourcing and selection process for third-party software and other technology components and services, as required to enable delivery of digital transformation solutions.

Solution design and delivery of complex BCRs and projects.

Functional lead for off-shore design/build team (Manilla/India).

Collaborative working across teams (onshore and offshore) to design, build and support solutions on and surrounding the Salesforce platform.

Facilitate release management activities across teams, ensuring controlled and timely deployments within a continuous integration environment. Ensure that all changes are documented, reviewed, tested and approved before release.

Work with business stakeholders to translate requirements to deliverable solutions aligned to Salesforce best practice.

Serve as a subject matter expert on items related to Salesforce and the Salesforce eco-system (e.g. AppExchange).

Prototyping.

Hands-on resolution of P1 tickets or other complex issues where senior help is required.

Coaching junior resources.

Job Requirements:

Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background.

Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendations, etc.

Proven experience in providing leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work.

Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack.

Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives.

Consulting experience gained with a leading professional services or systems integration firm.

SAS Commercial Application Specialist

Job Responsibilities:

Inquisitiveness and a highly logical mindset that can see through several layers of correct software behaviour to find the incorrect one.

Ability to analyse issues and assess if they have larger implications for the function, feature, application, and the business overall.

Initiative to take on roles, responsibilities, and challenges outside of the comfort zone.

Ability to see and take note of details without losing perspective of the larger picture.

A professional, open-minded attitude towards issues and mistakes, including one’s own.

Excellent English written and verbal communication skills.

Job Requirements:

Understanding about programming.

Previous work experience in Enterprise Resource Planning Software or Order Management Software.

A bachelor’s degree or equivalent is a plus.

Scrum Master (ERP)

Job Responsibilities:

Join our team and share your ideas on agility with us. We appreciate your agile mindset and how you can enhance our team culture with your ideas and expertise on agile working.

You are responsible for the analysis of team processes, the compliance with team rules and the removing of barriers through pragmatic solutions.

You organize and moderate the agile team routines such as Sprints, Reviews or Retros.

You develop workshops with the teams and conduct them target- and results-oriented.

You identify conflicts within the team and support the resolving of conflicts through team coaching.

You accompany new team members during their onboarding phase and support them to become an integrated team member.

Job Requirements:

You have a Bachelor- or Master degree or a similar qualification.

As a Scrum Master with a professional history of 3 - 6 years, you have proven experience working within the Scrum framework and other agile working methods.

Your writing and moderation skills in English are good.

You are a fast learner, you work self-dependent and solution-oriented.

You love communication, you have diplomatic skills and your passion is to work with people in complex environments.

Senior Full Stack Developer (ReactJS)

Job Responsibilities:

Develop progressive webapps (PWAs) with cross platform responsive designs. (mobile devices, tablets, desktop)

Plan and specify product development in corporation with project owner and team lead.

Collaborate closely with team members on technical and design tasks.

Formulate requirements for frontend.

Mentor junior developers into becoming the organization’s pillars of success.

Job Requirements:

Solid experience in using full Microsoft Development Stack .NET/C#. (.NET Framework or .NET Core)

Strong experience building ASP .Net Web Apps, Web APIs, RESTful programming.

Good knowledge and experience on MSSQL and T-SQL.

Knowledgeable of HTML5, CSS3, JavaScript, Bootstrap.

Experience with front-end frameworks like Angular (v2+) and ReactJS is a plus.

Experience in developing solutions using Microsoft Azure is a plus.

Experience with Microservices, CQRS and queueing is a plus.

Must have experience working from home and working with a remote team.

Good communication skills.

Experience with international collaboration is a plus.

SQA Testing Engineer

Job Responsibilities:

Be happy to cooperate with Nobias different process workstreams and drive the development of Automated Test Scripts.

Inquisitiveness and a highly logical mindset to develop Automated Test Scripts that covers the Business Requirements best as possible.

Experience with Automated GUI Test Tools like SmartBear TestComplete, Worksoft Certify or Tricentis Tosca.

Programming knowledge (Python, SQL).

Experience with Test Management Tools like Micro Focus Application Lifecycle Management (MFALM).

Previous work experience in SAP or similar Enterprise Resource Planning Software or Order Management Software.

A professional, open-minded attitude towards issues and mistakes, including one’s own.

Ability to see and take note of details without losing perspective of the larger picture.

Initiative to take on roles, responsibilities, and challenges outside of the comfort zone.

Ability to plan, estimate, organize, prioritize, and self-manage one’s work efficiently.

Ability to receive manual Test Cases, assess its quality, identify what’s missing, get the needed info from stakeholders, and transform the tests into runnable Automated Tests.

Ability to create tutorials and guides for non-QA people to follow.

Job Requirements:

Excellent time management skills.

A bachelor’s degree or equivalent.

At least 3 years’ experience as SQA Automated Test Engineer, SQA Analyst, SQA Tester, or related role.

Excellent English written and verbal communication skills.

Experience with planning tools like Azure DevOps or Jira.

Experience with Git and SVN.

Data Reporting tools like Tableau or Power BI.

Comfort with working on remote and Virtual Environments.

Experience in various development environments including waterfall and agile.

System Administrator

Job Responsibilities:

Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization environment.

Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.

Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

Review and analyzes the report of systems and server’s health check using the different available monitoring tools to ensure system availability and forecast future capacity usage.

Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

Participate in the regular system restoration exercise based on the set guidelines to test and ensure restorability of backups in case of disaster recovery.

Review and recommend actions on system and server patches as indicated in the different vendor patch advisories to prevent system downtime due to virus and malware attacks.

Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.

Responsible for capacity, storage planning, and database performance.

Study and introduce new technologies and innovations that will be very beneficial to the business.

Familiarity with Cloud applications like Microsoft Azure, Alibaba and Huawei.

Job Requirements:

Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.

3-5 years of database, network administration, or system administration experience.

System administration and IT certifications in Microsoft, or other network-related fields are a plus.

Working knowledge of virtualization, Hyper-V, or equivalent.

Knowledgeable in IBM, HP, Cisco server installation, configuration, hardening.

Knowledgeable in Windows Server Administration and O365.

Knowledge in Active Directory Administration.

Strong knowledge of systems and networking software, hardware, and networking protocols.

A proven track record of developing and implementing IT strategy and plans.

Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.

Amendable to flexible/ shifting schedule and can provide On-call Support during weekends and holidays.

Vessel Account Manager Provisions

Job Responsibilities:

Key point of contact for the vessels assigned to you.

Ensure that all RFQ’s and orders are expedited within the agreed time frames& SOP.

Ensure that all budgets are managed and kept within the agreed limits.

Ensure to manage the vessels performance in close dialogue with the sales responsible.

Ensure that the service level reported back by the vessels are meeting the agreed levels.

Ensure that there is responded to the complaints and claims within the agreed frame.

Ensure that records are kept on the corrective and preventive measures.

Ensure to participate actively in feedback to further development of the order platform.

Ensure to solve any backlogs, hold code within the agreed time frames.

Job Requirements:

Have a minimum of 2 years’ experience from roles within operational account management, freight forwarding, or purchasing.

Bachelor’s degree holder or equivalent technical degree.

It is preferred that you have worked within the Maritime Industry.

Excellent communication skills in written and verbal; English on professional level.

Support GMP business outside your main responsibility on stores.

PMC manager Stores -reporting KPI.

Emergency basis to support the organization during out-of-office hours.

Active part of the departmental Stores/GMP duty rota.

Occasionally be available for vessel visits.

Participate in monthly Budget Meetings with respective sales responsible.

Vessel Voyage Coordinator

Job Responsibilities:

Operational responsibility for a group of time and voyage chartered vessels with the main role being to monitor/coordinate with the vessel’s voyage and to provide sound service by securing the safety of the vessel whilst investigating/proposing/accomplishing the improvement plan for the voyage profit.

Direct the vessel to accomplish a voyage by providing the details of the contract, port information, cargo information, weather conditions and, safety information.

Monitor the vessel’s movement whilst at sea and in port by communicating with vessel’s master using email and telephone and at the same time communicating information received with charterers, agents, bunker suppliers & brokers on daily basis to keep all parties informed.

Support the vessel by making arrangements at appropriate times including arrangement of Port Disbursement Accounts, bunker stems and hold cleaning equipment.

Ensure that contract terms are being strictly adhered to and to take necessary and suitable action when a breach is made.

To analyze freight calculations on voyage business and highlight discrepancies / omissions between estimations and actual occurrences in a voyage.

Monitor the cash flow related to the voyage by collecting the freight/hire and arranging payments in appropriate time.

Updating the company software to record the accounts of the voyage in line with the company’s monthly schedule.

To identify and manage trouble concerning the vessel(s) if they occur.

Perform responsibilities identified by management from time-to-time if requested. Travel to visit operating vessels at loading or discharging port in the Asian countries including domestic ports in the Philippines.

Job Requirements:

Have strong inclination to establish a career in the shipping industry.

Self-motivated a good team player and possesses excellent interpersonal skills.

Strong attention to detail, organized, ability to multi-task and to work independently with minimal supervision or part of a larger team.

Good numerical, analytical skills and excellent communication skills.

Knowledge in common office applications (MS Word, MS Excel, Outlook etc.).

Previous shipping experience is not required but preferable.

Must possess at least a Bachelor / College Degree in any field but Maritime related studies is an advantage.

Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:

Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit: