Join Us
We are currently in need of great colleagues to fill the following vacancies:
Business Process Associate
Responsibilities:
Perform tasks related to one of the 5 main operations: o Uploading, o Code Cracking o Cost pricing o Quote submissions o Order Confirmation.
Execute transactions accurately in accordance with the service level agreement (SLA).
Achieve or exceed daily targets for efficiency with timeliness and accuracy.
Carry out tasks in line with agreed-upon standard operating procedures (SOP) and process variations.
Respond to emails and calls in a timely manner and with a thorough comprehension of the requestor’s requirements.
Provide assistance to other teams when required.
Requirements:
This position is open for Fresh Graduates.
A Bachelor's degree in any field.
Graduates of Business, Supply Chain Management, or equivalent are preferred but not required.
Strong analytical background and highly detailed.
Self-starter who is proactive and thrives in circumstances with high levels of autonomy.
Outstanding communication and customer service abilities.
Communication System Engineer
Responsibilities:
Provide timely support, troubleshooting and resolutions in support of vessel and shore-based end user issues relating to but not limited to operating systems, hardware, networks, vessel communications systems, and corporate applications.
Ability to work with IT users and administrators either directly or remotely across different time zones based in Europe, Asia, Africa, North & South America.
Ability to work out of, and be accountable through a ticketing system.
Provide on-site and remote systems support to the onshore and offshore fleet.
International travel is required.
Ability to troubleshoot hardware and software issues in person, remotely and via phone.
Ability to travel internationally.
Maintenance, installation and projects work related to vessels communication and IT equipment including: · Very Small Aperture Terminals (VSAT)(KVH)(Cobham) · Onboard KVH media server · Onboard Captive Portal servers · Vessel IT Computers: Windows 10/11, MS Office, PC hardware/software · Knowledge of IMO and SOLAS regulations as it pertains to navigation and communication equipment. · Knowledge of CCTV installation and maintenance. § Networking: Switches, Wireless Access Points and VoIP § Windows Servers 2016/2019.
Working with many CRMs, primarily Salesforce.
Work ‘off hours’ in certain situations, as sometimes you will be ‘on-call’ for emergencies.
As required, assist with the troubleshooting and support of the following systems: o GMDSS SAT C equipment o Dynamic Positioning Equipment o Global Positioning Equipment (DGPS).
Repair, maintenance and installation of vessel computers and related software.
ECDIS install and configuration.
Maintain software updates and configuration of vessel files on timely basis.
Continuous monitoring of communication equipment and IT systems to reduce down-time.
Cost control of vessel communication and IT systems.
Work closely with various IT groups in the development and implementation of vessels standards.
Document and inventory vessel communication and IT systems and configurations.
Ability to work out of, and be accountable through a ticketing system.
Ensure all users and systems are following Corporate IT policies and report appropriately all non-conformities including all software licensing and security issues.
Provide backup and support to other members of the SEACOR Marine Holdings Corporate IT group where required.
Monitor and maintain the relationships with local external vendors and suppliers where required.
Requirements:
Extensive experience maintaining industrial communication systems preferably in a Marine environment.
Degree in Electronics or IT or equivalent work experience.
Knowledge and experience with IP based networks and associated hardware.
Knowledge and experience with Windows OS, PC hardware and software, and MS Office.
Experience working with third party vendors.
Strong problem-solving skills.
Excellent communications skills in English both verbal and written.
Degree in Computing / Electronics or related field.
CompTIA A+ certification.
Microsoft Certified Solutions Associate (MCSA).
Experience managing and selecting third party vendors.
Knowledge of IMO and SOLAS regulations as it pertains to navigation and communication equipment.
Knowledge of CCTV installation and maintenance.
Customer Support Specialist
Responsibilities:
File reports on issues with Impartner products.
Research and troubleshoot technical problems.
Fulfill customer requests for changes and updates.
Resolve customer issues and provide solutions.
Stay current with Impartner product updates and new technologies.
Offer suggestions for product improvements and report defects.
Work regularly with HTML, CSS, Bootstrap, JavaScript, and C#/.NET.
Check in code, push to multiple environments, and verify work.
Collaborate with various CRMs, primarily Salesforce.
Requirements:
Skilled with both technical and customer support.
Excellent communication and interpersonal skills.
Has deep technical expertise with strong client-facing skills.
Background with HTML, CSS, Bootstrap, JavaScript, and C#/.NET.
ERP Application Support Specialist
Responsibilities:
Sales operations support (orders, pricing, claims).
Supply chain / logistics (delivery planning, transport docs).
Procurement & PO lifecycle.
Inventory & stock control.
Finance / accounting operations.
ERP data corrections & reconciliation.
Requirements:
AX / Dynamics / ERP experience.
Transactional operations experience (orders, PO, invoicing, stock, finance).
Process understanding (not just data entry).
Supply chain / finance exposure.
Experience supporting users or handling tickets.
International / shared service experience.
Health and Wellness Assistant
Responsibilites:
Develop and implement health and safety programs.
Provide emergency treatment in the workplace.
Administer over-the-counter medication to employees.
Create a clean, and comfortable sickbay area.
Promote healthy eating and wellness programs.
Document all employee injuries and illnesses and keep this information confidential.
Improve the health of employees through ongoing programs and health checks.
Develop strategies to ensure maximum employee work input.
Communicate with management on a regular basis.
Requirements:
Registered Nurse - Fresh graduates are encouraged to apply.
At least 6 months relevant work experience is a plus.
Preferably with BOSH Certificate.
Flexible with time - can adjust to different work schedules.
Multi-tasking and team player.
Marine IT Field Service Engineer
Responsibilities:
On-site assignments on board our globally operating vessels.
Installation and retrofit of IT infrastructures and systems on the vessels.
Conducting user briefings and training for the vessel's crew.
Installation and troubleshooting of communication systems such as GSM, VSAT and Starlink.
Maintenance and troubleshooting of IT systems on board.
Creating system documentation and maintaining the knowledge database after each vessel visit.
Requirements:
Bachelor's degree in Information Technology, Computer Engineering, or equivalent.
3 years and above relevant working experience.
Strong communication and presentation skills.
High understanding of customer’s needs and a service-oriented approach.
Experience in the realization of complex IT projects.
Broad IT experience in client/server environments as well as network infrastructures.
Flexibility and willingness to travel.
Talent and People Experience Lead
Responsibilities:
End-to-End Talent Acquisition · Manage full lifecycle recruitment for WSC, GSM, and other business units, including job requisition, sourcing, screening, interviewing, selection, and onboarding. · Ensure a positive, consistent, and compliant candidate experience across all stages. · Partner with People to execute recruitment transactions accurately in the HRIS and maintain proper records. Develop creative sourcing strategies to attract high-quality candidates while adhering to standardized Shared Services processes.
Talent Attraction & Employer Branding · Collaborate with the People Business Partner to design and implement talent attraction strategies aligned with organizational goals. · Leverage social media, job boards, and professional networks (LinkedIn, Facebook, etc.) to strengthen the employer brand. · Build and maintain a pipeline of potential candidates for critical roles across business units. · Support standardized recruitment and employer branding processes within the organization.
Stakeholder Partnership & Consultation · Act as a trusted advisor to business leaders and hiring managers on workforce needs, recruitment strategies, and talent initiatives. · Serve as a liaison between business units and People Operations team to ensure seamless execution of HR processes. · Provide guidance on interview processes, candidate evaluation, and employee experience initiatives.
Employee Engagement, Retention & Onboarding · Partner with People Operations team to execute onboarding programs consistently and efficiently. · Support employee engagement and retention initiatives, ensuring alignment with company policies and procedures. · Collect feedback, provide actionable insights, and implement programs that foster a positive employee experience. · Monitor new hire integration and engagement during the initial months of employment.
Analytics, Reporting & Continuous Improvement · Track, analyze, and report recruitment and HR metrics (e.g., time to hire, time to fill, source effectiveness, candidate and employee experience). · Identify opportunities to streamline processes and improve efficiency across Shared Services HR workflows. · Recommend and implement improvements to recruitment, onboarding, and employee experience processes. · Stay current on HR trends, tools, and best practices to ensure Shared Services delivers a high-quality HR experience.
Requirements:
Bachelor’s degree in psychology, Human Resources, Business Administration, or related discipline.
Minimum of 5 years of experience in Human Resources, with focus on recruitment, employee engagement, and retention.
Demonstrated expertise in full lifecycle recruiting, employer branding, and talent attraction strategies.
Experience leveraging social media and digital platforms (LinkedIn, Facebook, etc.) to attract candidates and build pipelines.
Experience analyzing recruitment metrics and providing actionable insights.
Excellent verbal and written communication skills.
Strong interpersonal and stakeholder management skills.
Strong organizational skills and a creative problem solver.
Ability to build relationships and effectively partner with stakeholders across all levels.
Proficient in MS Office applications; knowledge of Tableau, Power BI or other data visualization tools is an advantage.
Entrepreneurial mindset with the ability to drive results and improve processes.
Strategic thinking with a focus on continuous improvement and innovation.
Finance Business Process Associate
Responsibilities:
Follows established processes/procedures to maintain integrity of data and quality of service.
Communicate with internal teams to ensure deliverables are complete, correct, and meeting deadlines.
Provides prompt response to inquiries and requests for immediate issue resolution.
Provides backup support to other staff who is/are out of the office.
Attends and completes all mandatory and developmental training assigned.
Adjusts work/shift schedule where business needs are at stake.
Performs other assignments as delegated by the supervisor and/or department head.
Requirements:
Fresh Graduates are highly encouraged for this position.
At least a graduate of any 4-year course.
Must be willing to work on a shifting schedule.
Must have good communication skills.
Keen to details and trustworthy.
Marketing and Creative Content Specialist
Job Responsibilities:
Digital Content Creation
Social Media and Digital Campaign Management
Branding and Visual Design
Market Research and Strategy Development
Analytics and Reporting
Collaboration and Project Management
Job Requirements:
Bachelor’s degree in Marketing, Digital Arts, Graphic Design, Communications, or a related field.
At least 1 year of experience in digital marketing, social media management, or graphic design.
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects), Canva, and social media management tools (Hootsuite, Buffer).
Strong understanding of digital marketing principles, including SEO, content marketing, and social media best practices.
Experience with Google Analytics, Facebook Insights, and other analytics tools for tracking and optimizing performance.
Ability to think creatively and ensure high-quality, visually appealing content that aligns with brand standards.
Regional Operations Manager
Responsibilities:
Day-to-day management of their respective Service Delivery Team through 4-6 Vessel Operation Managers and 1 Service Delivery Team leader in direct reference and 2-3 Inventory Analysists.
Day-to-day management of their respective Service Delivery Team through 6-7 Vessel Operations Managers and 1 Vessel Operations Team Leader in direct reference.
Providing support and constructive challenge to the Service Delivery Team Leaders and Vessel Operations Managers to support their development.
Providing support and constructive challenge to the Vessel Operations Team Leader and Vessel Operations Managers to support their development.
Requirements:
Fluent in English, spoken and written.
MS office to intermediate level.
Knowledge of ERP system AX2012 is an advantage, but not a requirement.
Strong proven leadership, problem solving, communication and interpersonal skills.
Self-motivated, service-oriented and result-oriented, able to work under pressure.
Able to cope in a fast pace and dynamic environment and with different cultural backgrounds.
Capability of working effectively with middle- and senior management.
Experienced in supporting change.
Experienced in customer facing role.
Experienced in owning and driving financial performance across assigned customer portfolios.
Vessel Operations Manager
Responsibilities:
You will be part of a dynamic team committed to delivering the best service to our customers.
Responsible for your assigned fleets, working closely with vessel crews to ensure they always have sufficient food provisions within the vessel’s budget.
Handle daily tasks such as budget management, order processing, negotiations with vessels and suppliers, finalizing orders, and coordinating deliveries.
Proactively monitor and guide orders and stock levels to ensure healthy, adequate provisions onboard while maintaining budget compliance.
Act as the vessel’s primary point of contact, building strong relationships and driving high customer satisfaction.
Requirements:
A bachelor's degree holder in any field.
At least 2 years of similar experience in budget management, order handling, service, and customer relations.
Experience with the maritime business and working with provisions is a great advantage, but not required.
Thrive on working independently and collaboratively with the team.
Strong English communication skills; both verbal and written.
MS Office to intermediate level.
Knowledge of ERP system AX2012 is an advantage, but not a requirement.
Experience with order handling and customer contact - maritime industry experience is a plus but is not a must.
Flexible and structured mindset and motivated in an energetic work environment.
Proficient with data analysis.
Comfortable working with deadlines and with a strong attention to detail.
Self-motivated and able to work independently - but also knows that success is created in collaboration - we help each other and share the workload.
Vessel IT Support Specialist
Responsibilities:
Handling of hotline phone support as schedule and checking of voice mailbox on a daily basis working on a 24/7 operations.
Responsible as the first line of support for vessels for their IT problems and queries. Conduct initial troubleshooting, ticket dispatching and follow-up.
Carry out all activities in a manner that will contribute to the achievement of individual and team Key Performance Indicators (KPI’s).
Process the necessary documentations and data collections, monitor system performance and perform required action, respond to mails within the allowed time.
Adhere to the procedure and requirements stated in the SOP and other process references.
Avoid occurrence of errors and take preventive measures to eliminate repetition of errors.
Suggest and initiate value adding activities that will help to improve all task related to vessel IT process.
Active involvement during team discussions as well as discussions with the Business partner.
The person is also expected to share feedback regarding task assignments and contribute towards achievement of process deliverables.
Respond to all enquiries in a timely and accurate manner & escalate difficulties as defined in SLA/SOP.
Daily monitoring of Kaseya Ticketing System and ensure that tickets are attended timely and accurately.
Maintain close communication with customers and update them on the progress of the IT task.
Ensure that target time is achieved in vessel attendance for server installation and other IT service.
Requirements:
Hyper-V virtualization in Windows Server.
Hyper-V Management Tools like Windows Admin Center, PowerShell for Automation and Failover Cluster Manager.
Firewall Management Tools (Milica, Infinity & KVH Commbox).
ESET AV Management System.
Networking knowledge with virtualized network (VLANs), enterprise security (VPNs, IPSec).
Vessel Communication Infrastructure (Starlink, VSAT, FBB) and VOIP protocol.
Marine Application Knowledge.
Windows Server Management advance experience.
Onboard experience with IT Infrastructure installation.
Preferably with CCNA Certification.
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
