Join Us
We are currently in need of great colleagues to fill the following vacancies:
Accounts Payable Associate
Responsibilities:
Process and review invoices in Oracle Fusion, ensuring accuracy and adherence to company policies.
Verify invoices against purchase orders, contracts, and delivery receipts.
Ensure timely and accurate processing of payments to vendors and suppliers.
Reconcile vendor statements and resolve discrepancies promptly.
Work closely with procurement, finance, and operations teams to validate costs and budget allocations.
Handle multi-currency transactions and exchange rate fluctuations.
Ensure compliance with tax regulations, VAT, and withholding tax requirements.
Maintain vendor records and ensure up-to-date documentation.
Support internal and external audit processes by providing necessary documentation and explanations.
Identify opportunities for process improvement and automation in the accounts payable workflow.
Requirements:
Bachelor’s degree in accounting, finance, or a related field.
3-5 years of experience in Accounts Payable, preferably in the offshore/marine/oil & gas industry.
Proficiency in Oracle Fusion ERP (Payables module) is mandatory.
Strong understanding of accounts payable processes, financial controls, and accounting principles.
Experience with multi-currency transactions and foreign exchange adjustments.
Knowledge of tax regulations, VAT, and withholding taxes applicable to vendor payments.
Strong attention to detail and high level of accuracy.
Excellent analytical and problem-solving skills.
Effective communication and interpersonal skills.
Ability to work in a fast-paced, deadline-driven environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Ability to work independently and collaboratively with teams.
Familiarity with maritime/offshore vessel financial operations is a plus.
Certified Accounts Payable Professional (CAPP) or similar accounting certifications.
Oracle Fusion ERP certification is an added advantage.
Accounts Receivable Assistant
Responsibilities:
Billing and Invoicing: · Prepare and issue accurate invoices for offshore vessel charters, including day-rate billing, mobilisation/demobilisation charges, and reimbursable items. · Review vessel daily reports, contract terms, and operational logs to confirm billable activities. · Ensure supporting documentation is complete for each invoice. · Maintain invoicing schedules in line with charter agreements. · Reconcile billed amounts to contract rates and approved operational data Accounts Payable & Receivable: · Record customer receipts and reconcile to outstanding invoices. · Maintain accurate customer statements. · Escalate payment delays and assist with dispute resolution.
Contract & Compliance Support: · Review commercial contracts to understand billing requirements. · Ensure invoices comply with contractual, tax, and regulatory requirements. · Coordinate with auditors and provide documentation for audits. Reporting & Administration · Prepare monthly AR reports, billing updates, and cash collection forecasts. · Assist with month-end closing, revenue accruals, and reconciliation. · Maintain accurate and organized billing records. Cross-Functional Coordination · Coordinate with Commercial teams on rate changes and customer queries. · Support Finance with revenue analysis and compliance.
Requirements:
Diploma or Bachelor’s degree in Accounting, Finance, or related field.
2–5 years’ experience in AR/Billing or Finance.
Maritime/offshore/oil & gas industry experience preferred.
Strong understanding of invoicing and AR processes.
Proficiency in Microsoft Excel and Oracle Fusion ERP.
Familiarity with offshore vessel reporting is an advantage.
High attention to detail and numerical accuracy.
Ability to work under pressure and meet deadlines.
Strong communication and organizational skills.
Ability to manage multiple contracts simultaneously.
Application Analyst
Responsibilities:
Responsible for maintaining and supporting Oracle Fusion HCM and other non-ERP HCM & Payroll applications.
Responsible for change management and working closely with HR users including but not limited to the leadership team, Payroll and Benefits to gather requirements, test, train, provide documentation, support, and resolve system issues as needed.
Perform fit/gap and cost/benefit analysis; Fusion setups and configurations; translate requirements from business users to the technical team for development, monitor service requests, enhancements, upgrades, and other associated activities.
Requirements:
Must have experience with developing process maps and use of tools such as MS Outlook, Visio, 365, SharePoint, Teams, and Skype (or equivalent), etc.
Working knowledge of fast formulas, responsive HTML/CSS and web technologies.
Strong knowledge object-oriented programming and web security.
Minimum 3 years Fusion HCM exp w/any combination of (HCM Core, Payroll, Benefits, Absence, Compensation, OTBI, Power BI).
Must be willing to learn and support all HR related applications including but not limited to Oracle Fusion.
Change Management.
Participate in developing departmental policies and procedures; best practices in support of developing IT General Controls.
Excellent Customer Service, must work well with others.
Minimum BS in Computer Science or similar.
Minimum 7-years Oracle implementation experience.
Oil & Gas and/or Maritime industry experience preferred.
Oracle Cloud HCM Certification(s) preferred.
Oracle Infrastructure Cloud (IaaS).
Agile experience is a plus.
Strong problem-solving skills.
Excellent communications skills in English both verbal and written.
Able to clearly communicate technical concepts to both technical and non-technical audiences.
Knowledge of SDLC, ITIL, GAAP, SOX, GDPR/ISO 27000, and ITIL are highly preferred.
Azure Back-End Developer
Responsibilities:
Develop and maintain integration solutions using Azure Integration Services (Azure Functions, Logic Apps, Service Bus, API Management, etc.).
Build, optimize, and maintain CI/CD pipelines in Azure DevOps. Configure and develop integration flows using the Celigo Integration Platform (iPaaS), including mappings, transformations, error handling, and monitoring
Analyze business requirements and convert them into technical integration designs.
Develop API-based integrations across internal systems, SaaS applications, and third-party services.
Create and maintain documentation for integration architecture, data models, and technical flows.
Handle operational tasks, troubleshooting, and improving existing integrations.
Collaborate with solution architects to define best practices, security standards, and technical guidelines.
Requirements:
Strong hands-on experience with Microsoft Azure, ideally within the Integration Services ecosystem (Functions, Logic Apps, APIM, Event Grid, Service Bus).
Experience designing and implementing CI/CD processes using Azure DevOps (pipelines, repos, artifacts).
Experience with or interest in Celigo or other iPaaS platforms.
Good understanding of REST APIs, JSON, XML, webhooks, and modern integration patterns.
Knowledge of cloud architecture, security practices, identity management (OAuth, JWT, Azure AD).
Experience with logging and monitoring tools in Azure (Application Insights, Log Analytics).
BTO Purchaser
Responsibilities:
Strategic RFQ Management o Utilize your expertise to translate customer request to Wrist codes, effectively streamlining the process while reducing the reliance on miscellaneous (MISC) items. o Play and active role in assessing the assortment, leveraging your understanding of market trends and customer preferences to make informed recommendations on assortment changes. · Proactively make suggestions to the available item assortment and ways of working that will drive improved speed in the quotation process. o Collaborate with Sales in responding to request for quotations (RFQs) with efficiency and accuracy, including obtaining quotes for items not presently in stock. o Manage end-to-end process of customer quotes, receiving and tendering responses with utmost professionalism. o Ensure that all quotations are prepared and submitted to respective sales responsible within customer-specified deadline.
Supplier Engagement and Quote Acquisition o Maintain a healthy relationship with vendors to secure timely and competitive quotes for items specified in RFQs and in line with the vendor trade agreements and contracts. o Leverage negotiation skills to obtain favorable pricing and terms, aligning with Wrist commitment to cost competitiveness. o Facilitate seamless communication with local vendors ensuring deliveries are aligned perfectly with just-in-time principle.
Order Fulfillment Oversight o Oversee the end-to-end process of order fulfillment, from initial RFQ to final delivery. o Ensure that all follow-up activities, including order tracking, status updates and delivery coordination are executed flawlessly. o Collaborate with Sales to ensure timely and comprehensive order confirmation. o Actively manage and optimized stock item usage.
Cross-Functional Collaboration o Foster strong partnerships with Sales and Procurement teams, harnessing collective expertise to achieve shared goals. o Coordinate with various departments to ensure availability of all requisitioned items, contributing to flawless delivery timeliness.
Invoice and Documentation Management o Execute Buy-to-Order (BTO) orders with finesse, encompassing diverse tasks such as invoice clearing, facilitating return goods and more. o Continuously maintain and enhance procurement Standard Operating Procedures (SOPs) within your area of expertise, driving process excellence.
Requirements:
Experience in purchasing particularly within the maritime or shipping industry.
Familiarity of maritime regulations and food safety standards to ensure compliance on the maritime requirements.
Proficient in using ERP systems (Microsoft AX12) and Microsoft office.
Demonstrates exceptional interpersonal skills, adept to foster a positive relationship with colleagues, vendors, and stakeholders.
Proactively make suggestions to the available item assortment and ways of working that will drive improved speed in the quotation process.
Business Process Associate
Responsibilities:
Perform tasks related to one of the 5 main operations: o Uploading, o Code Cracking o Cost pricing o Quote submissions o Order Confirmation.
Execute transactions accurately in accordance with the service level agreement (SLA).
Achieve or exceed daily targets for efficiency with timeliness and accuracy.
Carry out tasks in line with agreed-upon standard operating procedures (SOP) and process variations.
Respond to emails and calls in a timely manner and with a thorough comprehension of the requestor’s requirements.
Provide assistance to other teams when required.
Requirements:
This position is open for Fresh Graduates.
A Bachelor's degree in any field.
Graduates of Business, Supply Chain Management, or equivalent are preferred but not required.
Strong analytical background and highly detailed.
Self-starter who is proactive and thrives in circumstances with high levels of autonomy.
Outstanding communication and customer service abilities.
Communication System Engineer
Responsibilities:
Provide timely support, troubleshooting and resolutions in support of vessel and shore-based end user issues relating to but not limited to operating systems, hardware, networks, vessel communications systems, and corporate applications.
Ability to work with IT users and administrators either directly or remotely across different time zones based in Europe, Asia, Africa, North & South America.
Ability to work out of, and be accountable through a ticketing system.
Provide on-site and remote systems support to the onshore and offshore fleet.
International travel is required.
Ability to troubleshoot hardware and software issues in person, remotely and via phone.
Ability to travel internationally.
Maintenance, installation and projects work related to vessels communication and IT equipment including: · Very Small Aperture Terminals (VSAT)(KVH)(Cobham) · Onboard KVH media server · Onboard Captive Portal servers · Vessel IT Computers: Windows 10/11, MS Office, PC hardware/software · Knowledge of IMO and SOLAS regulations as it pertains to navigation and communication equipment. · Knowledge of CCTV installation and maintenance. § Networking: Switches, Wireless Access Points and VoIP § Windows Servers 2016/2019.
Working with many CRMs, primarily Salesforce.
Work ‘off hours’ in certain situations, as sometimes you will be ‘on-call’ for emergencies.
As required, assist with the troubleshooting and support of the following systems: o GMDSS SAT C equipment o Dynamic Positioning Equipment o Global Positioning Equipment (DGPS).
Repair, maintenance and installation of vessel computers and related software.
ECDIS install and configuration.
Maintain software updates and configuration of vessel files on timely basis.
Continuous monitoring of communication equipment and IT systems to reduce down-time.
Cost control of vessel communication and IT systems.
Work closely with various IT groups in the development and implementation of vessels standards.
Document and inventory vessel communication and IT systems and configurations.
Ability to work out of, and be accountable through a ticketing system.
Ensure all users and systems are following Corporate IT policies and report appropriately all non-conformities including all software licensing and security issues.
Provide backup and support to other members of the SEACOR Marine Holdings Corporate IT group where required.
Monitor and maintain the relationships with local external vendors and suppliers where required.
Requirements:
Extensive experience maintaining industrial communication systems preferably in a Marine environment.
Degree in Electronics or IT or equivalent work experience.
Knowledge and experience with IP based networks and associated hardware.
Knowledge and experience with Windows OS, PC hardware and software, and MS Office.
Experience working with third party vendors.
Strong problem-solving skills.
Excellent communications skills in English both verbal and written.
Degree in Computing / Electronics or related field.
CompTIA A+ certification.
Microsoft Certified Solutions Associate (MCSA).
Experience managing and selecting third party vendors.
Knowledge of IMO and SOLAS regulations as it pertains to navigation and communication equipment.
Knowledge of CCTV installation and maintenance.
Global Sales Team Leader
Responsibilities:
Getting request for quotes from Wrist customer.
Creating a quote in the Wrist MS Dynamics AX12 ERP system based on the requirements of the customer’s specification and translating to the Wrist catalogue items.
Completing the customer’s quotation in coordination with Wrist Sales and Purchase Department.
Responsibilities related to maintaining and updating the Wrist product catalogue.
Tasks involved in the post-quotation study of items that were not recognized before the quotation was forwarded to the purchase department, which will acquire the items not in stock (buy-to-sell items).
Various procedures connected to our customers' needs and the scope of our service.
Tender Management - Ensure that the end-to-end sales price agreements contain accurate information such as customer relations, currency, unit of measurement (UOM), and effectivity dates. o Timely posting of sales price agreements on items scheduled for item mapping and execution with coordination from Master Data and Global Procurement.
Timely processing of tenders within target details indicated in the tender calendar o Performs administrative tasks assigned by Global Sales.
Leads and develops team members.
Manages the daily operations of the team.
Collaborates with the Team Manager to complete daily workload, ensuring that the SLAs and KPIs are met.
Provides extensive on-floor support for system and process inquiries and issues.
Reviews standard operating procedures (SOP), process variations, and confirm members’ compliance and corrective actions.
Contributes to the prompt and high-quality processing of daily transactions.
Manages and monitors general mailboxes to ensure emails and issues are addressed on time
Conducts huddles with direct reports to review team performance and daily strategies.
Arranges team leaves, shift schedules, and overtime work to ensure the workload is fully covered to meet the agreed SLAs.
Works with other teams to share and implement best practices.
Drives and supports project improvements.
Responsible for new employees and low performers, as well as training and issue resolution
Maintains frequent dialogues with direct reports on performances.
Supports and ensures seamless transition of new business within the scope of your responsibilities
Requirements:
Graduate of any 4-year course, preferably a Business or Supply Chain Management course.
Must have at least 2 years of Team Leader experience, preferably under a sales account or relevant.
Proficient with Microsoft Office programs and AX12
A critical thinker with problem-solving skills, self-motivated, results-oriented; capable of working under pressure.
Capable of coping in a fast-paced, dynamic setting.
Excellent communication and interpersonal abilities.
A flexible mentality that includes process and customer care.
Thorough understanding of performance metrics.
Strong organizational skills to guide a team.
IT Application Developer
Responsibilities:
Responsible for development efforts and supporting Oracle Fusion Human Capital Management (HCM) as well as other non-ERP applications.
Work closely with the IT functional counterpart to build and develop HR related requirements for break/fix incidents, projects, changes, and enhancements.
Perform unit testing in preparation for UAT/EUT, perform setups and configurations, debug, and monitor Oracle Support service requests, upgrades, assist with providing guidance for audit, and other related activities.
Primarily focused on development of new functionality and resolving break/fix incidents.
Requirements:
Minimum BS in Computer Science, Information Systems, Computer Engineering or similar.
Must have experience with developing process maps and use of tools such as MS Outlook, Visio, O365, SharePoint, Teams, etc.
Create and execute SQL queries.
Working knowledge of fast formulas, responsive HTML/CSS and web technologies.
Strong knowledge object-oriented programming and web security.
Must have direct development experience and use of tools such as Oracle Cloud SQL, FBDI, Oracle Integrator, and other related systems.
Experience with ERP Cloud Security Management, Single Sign On (SSO) Authenticator, and Azure Active Directory.
Minimum 3 years Fusion HCM exp w/any combination of (HCM Core, Payroll, Benefits, Absence, Compensation, OTBI, Power BI).
Excellent customer service skills, must work well with others.
English fluency both written and verbal.
Minimum BS in Computer Science or similar.
Minimum 7 years Oracle implementation experience.
Must be willing to learn and support all HR related applications including but not limited to Oracle Fusion.
Oracle Cloud HCM Certification(s) preferred.
Oracle Infrastructure Cloud (IaaS).
Knowledge of SDLC, GAAP, SOX, GDPR/ISO 27000, and ITIL are highly preferred.
Agile experience is a plus.
IT ERP Application Specialist
Responsibilities:
ERP Support and Ticket Management o Manage and track ERP-related support requests using FreshService, ensuring accurate logging and timely follow-up. o Classify and prioritize tickets based on defined severity levels (P1, P2, P3) and business impact to streamline resolution processes. o Provide initial troubleshooting and resolution for common Microsoft Dynamics AX issues, ensuring minimal disruption to users.
Issue Escalation and Collaboration o Manage, prioritize, and resolve ERP-related tickets using FreshService, adhering to SLAs. o Classify incidents (P1, P2, P3) and ensure critical issues are addressed with urgency. o Escalate unresolved issues to technical consultants or development teams with detailed troubleshooting documentation. o Drive problem management initiatives to reduce recurring incidents and improve system reliability.
Communication and Stakeholder Support o Provide regular status updates to end-users and key stakeholders regarding the progress and resolution of reported issues. o Handle incoming phone calls related to ERP issues, delivering responsive and effective support.
Documentation and Knowledge Sharing o Adhere to standard troubleshooting protocols and utilize knowledge base articles during issue resolution. o Contribute and maintain accurate and comprehensive documentation of issue resolutions to enhance the internal knowledge base and improve future response times.
Requests regarding “change on users” – name, mail, rights etc.
Reporting and Analysis o Generate reports on recurring issues, ticket trends, and system performance. o Propose improvements or preventive actions to minimize recurring issues within the ERP system.
System Monitoring and Stability o Perform daily monitoring of the Microsoft Dynamics AX system using dashboards, real-time SQL statements, and performance health checks. o Investigate and resolve anomalies or alerts detected from system monitoring to maintain overall system stability and performance.
Requirements:
Bachelor’s degree in Information Technology, Computer Science, or a related field.
3-5+ years of experience in ERP application support (Microsoft Dynamics AX 2012 or other ERP System experience required).
Strong expertise in: o Table Browser for advanced troubleshooting and data validation. o AOT (Application Object Tree) navigation of forms, tables, classes, menus, and workflows. o AX workflows, security roles, and personalization. o Solid understanding of ERP integrations, batch jobs, and error log monitoring. o Experience with incident management tools (FreshService, ServiceNow, Zendesk, etc.). o ITIL Certification is a plus.
IT Service Management Specialist
Responsibilities:
Process governance for ITSM processes in support, operations, and the rest of the IT organization, including prioritization and forward-looking process roadmap.
Product owner of the ITSM system, Freshservice.
Representing the ITSM perspective in the IT organization's Operating Model.
Establishing metrics and setting up measurement points for ITSM processes.
Establishing pragmatic concepts for expectation management with internal stakeholders/customers (SLA, OLA, etc.).
Design, implementation, and continuous improvement of specific processes and their tool support (Freshservice and other tools).
Training, guidance, and coaching of employees as well as managers in good practice.
Establishing and maintaining collaboration mechanisms (processes) with external subcontractors.
Contributing to and promoting the development of a continuous improvement mindset and culture.
Requirements:
5 years of experience with implementing and managing IT processes in a larger IT organization.
Deep knowledge of IT Service Management in theory (ITIL, etc.) and practice, including the parts that are more operational (e.g., configuration, event, deployment) and development –related.
Experience with ITSM products and will be able to be the organization's overall responsible for the platform's use and development in the organization.
ITIL 4 certification (minimum Foundation level) but preferred an ITIL 4 Managing Professional certified or higher.
Experience with major ITSM platforms (ServiceNow, Jira Service Management, etc.).
Project management experience or certification (PMP, Prince2).
Knowledge of DevOps practices and tools.
Experience with IT service continuity planning.
Background in technology operations or support functions.
Contributed to process work, both in terms of agreement- making and ongoing management of the collaboration relationship.
Able to contribute to implementation through concrete guidance and coaching of colleagues towards appropriate behavior.
Experience from Danish or European companies and culture is a plus.
Junior Cloud Administrator
Responsibilities:
Provide timely support, troubleshooting and resolutions in support of end user issues relating to but not limited to operating systems, hardware, networks, and corporate applications.
Ability to work with IT users and administrators either directly or remotely across different time zones based in Europe, Asia, Africa, North & South America.
Ability to work out of, and be accountable through a ticketing system.
Maintenance and project work related to various cloud platforms including: · Entra ID · Power Automate · Azure Foundry · AI Platforms · Office 365 applications · Azure Virtual Machines and Appliances
Respond to security alerts and events.
Ensure all users and systems are in compliance with the Corporate IT policies and report appropriately all non-conformities including all software licensing and security issues.
Provide backup and support to other members of the SEACOR Marine Holdings Corporate IT group where required.
Requirements:
Deliver exceptional communication and customer service to internal teams.
Follow internal processes and maintain accurate and thorough documentation.
Operate and manage tasks from the IT ticketing system.
Assist with the maintenance of routine security functions across Azure Entra ID, Meraki, and Power Automate.
Collaborate within cross-functional teams to meet project goals and resolve technical issues.
Manage Windows Server environments and enforce device policies using Intune.
Troubleshoot basic networking issues, including DNS, DHCP, IP addressing, and routing.
Administer cloud and virtual environments, including SSL certificate management.
Support the recovery or rebuilding of client systems and applications.
Read, understand, and apply information from technical manuals and procedural documentation.
Participate actively in regular technical meetings.
Complete assigned annual training and pursue relevant certifications.
Perform additional duties as assigned.
3+ years’ experience supporting both servers and workstations (or equivalent experience).
Strong familiarity with system architecture principles.
Basic knowledge of Windows operating systems and administration.
Basic knowledge of Office 365 (SharePoint, Exchange, Teams).
Basic knowledge of macOS (bonus, but not required).
Experience with computer management tasks in a professional IT environment.
Proactive attitude toward learning new technologies and participating in fast-paced projects.
Strong organizational and documentation skills.
Ability to work independently in a remote setting with minimal supervision.
Microsoft Certified: Azure Fundamentals or similar certifications (preferred but not required).
Microsoft Certified Solutions Associate (MCSA).
Knowledge and Process Adherence Analyst
Responsibilities:
Data/Content Quality Uplift: Identify and fix inaccurate, outdated, or duplicate data in the knowledge articles.
Monitor the usage and performance of knowledge systems, using data insights and analytics to optimize content relevance and accessibility.
Knowledge Management: Ensure knowledge articles are accurate, well- categorized, and up to date. This includes inactivating obsolete information.
Stakeholder Engagement: Collaborate effectively with stakeholders and hold them accountable for providing timely responses.
Documentation: Maintain clear and effective procedural documentation.
Task Management: Complete assigned tasks accurately, on time, and with.
Evaluate and analyze calls, emails, chat, transaction data, and customer survey responses to identify compliance to quality standards such as business process and legal requirements and customer experience-impacting behaviors.
Communicate with supervisors regarding employee performance through performance consultancy and QA forum participation, providing structured and timely recommendations may it be verbal or written, and monitoring the result of stated recommendations to drive improved performance.
Perform other duties, functions and tasks that are incidental and inherent to the job.
Ensure awareness and understanding of Content Policy and operational guideline updates.
Requirements:
Bachelor’s degree or equivalent experience in Business Administration or Information Technology.
Content development and management experience, preferably working with ServiceNow data or content.
Proven experience in data quality, cleansing, normalization, and content management across large datasets.
Proficiency with the ServiceNow platform at a user level.
Strong documentation, organizational, and time management skills.
Professional level written and verbal English communication skills.
Results-focused with strong attention to detail and the ability to work autonomously.
Experience in confident relationship-building and stakeholder management.
Demonstrated ability to follow governance standards and defined policies.
Knowledge of IT Service Management (ITSM) processes.
Experience with ServiceNow reporting and dashboarding.
Marine Operations Assistant Manager
Responsibilities:
Supports the Operations Manager in overseeing multiple teams and acts as second-in-command.
Handles escalations, helps bridge day-to-day operations with management priorities.
Shows tactical decisions that support the broader operational goals.
Supervises the team in developing ways to resolve complex issues.
Oversees multiple team leaders and supports in coaching, scheduling, and performance monitoring.
Consolidates performance reports from team leaders.
Escalates complex issues to the Manager for timely resolution.
Acts on delegated authority and resolves mid-level issues.
Steps in when the Operations Manager is unavailable.
Assists in updating SOPs, ensures compliance, and suggests improvements.
Monitors adherence across multiple teams and flags risks to Operations Manager.
Resolves mid-level client/customer concerns and escalates critical issues.
Requirements:
Minimum of 7 years of related work experience in any related fields in vessel business operations, shipping operations, vessel navigation, and/or machinery.
Ex-marine/seafarer is required for this position.
Experience in training/development, process management, and data management is an advantage.
2 years in a leadership or Assistant Manager role, overseeing teams.
Experienced in managing escalations, handling operational incidents, and maintaining a smooth flow of operations.
Experience in cross-functional project leadership and change management.
Demonstrated ability to plan, manage, and deliver cross-functional projects on time and within scope.
Nav Consultant
Responsibilities:
Review RFC for Minor Enhancements, participate in testing.
3rd line Incident & Problem management.
Projects and Change Requests, providing assessment and RFC, communication, maintain compliance with GN IT governance process, liaise with developers during design/development/implementation of project requests and change request to secure alignment on ongoing development priorities and direction, ensure proper handover from dev groups to support team.
Provide quality resolution of 3rd line support related queries, questions, problems and issues.
Clear setting of expectations with relations to open cases and change requests.
Provide quality resolution of 3rd line support related queries, quest roblems and issues, when debugging assistance is needed.
Capturing of business demands and feed these to the Back End Navision team or to relevant development groups for development and implementation.
Participate in SCRUM ceremonies, including sprint planning, daily stand-ups, and retrospectives.
Requirements:
Above 5 years working experience as business consultant or business system analyst in manufacturing or supply chain areas.
Strong general applications knowledge (NAV) and “light” development skills.
Strong experience being a business/technical consultant in ERP projects.
Some experience with SQL, ODBC and Excel is an advantage but not a requirement.
Familiarity with SCRUM and agile methodologies.
Strong business acumen and process understanding.
Strong analytical skills.
Strong communication skills.
Strong inter-personal skills.
Strong desire for implementing quality solutions and continuous improvement.
Strong customer orientation and focus.
Strong drive for performance.
Strong in professional conduct.
Strong written and spoken English and Chinese.
Operations Specialist
Responsibilities:
Training & Development Technical training: Develop the domain knowledge on the required scope as an operator.
Mathematical acumen: Teach the required concepts and calculations method.
System & Tool training: Introduce various internal platforms which needs to be carried out during the actual operations.
Soft skills development: Guide to align the required skills such as clear communication, problem-solving, negotiation and time management in actual operations.
On-the-job: Assessment on the readiness of the new hire during training and post training.
Subject Matter Experts Handles escalations tasks w/o approval pre-requisites.
Help troubleshoot problems encountered by operators.
Identify process gaps and introduce best practices.
Advisory Role Support chartering, operations, and legal teams with contract clause interpretations and implications.
Requirements:
Bachelor / College degree of any course but Maritime related studies is an advantage.
Preferably a minimum of 5 years of relevant work experience.
Proficient in MS Office Applications (MS Word, MS Excel, Outlook etc.)
Has strong analytical skills.
Above average oral and written English communication skills.
Background in shipping maritime is a plus but not required.
Have a strong inclination to establish a career in the shipping industry.
Self-motivated a good team player and possesses excellent interpersonal skills.
Strong attention to detail, organized, ability to multi-task and to work independently with minimal supervision or part of a larger team.
Independently prioritize tasks and complete work without omissions.
Paid Media Strategist
Responsibilities:
Paid Media Management · Plan, launch, and optimize paid campaigns across Google Ads, LinkedIn Ads, and programmatic display platforms. · Test new paid channels (e.g., Reddit Ads, Facebook Ads) to identify new audience growth opportunities. · Collaborate with content and campaign teams to develop compelling ad copy, creative, and landing pages. · Monitor performance metrics and provide actionable insights to improve ROI, CTR, CPL, and conversion rates. · Manage ad budgets, pacing, and performance tracking across multiple campaigns and regions (U.S. and EMEA).
Marketing Support · Support the marketing team with event-related campaigns, including paid promotion, registration tracking, and post-event reporting. · Assist with coordination and execution of U.S. and EMEA marketing initiatives, including digital event logistics, vendor coordination, and campaign follow-ups. · Collaborate cross-functionally with marketing, sales, product, and customer success to ensure consistent messaging across all marketing channels.
General Marketing Support · Contribute to social media, email, and content marketing campaigns as needed. · Help maintain campaign calendars, update reports, and ensure deadlines are met. · Stay current on digital marketing trends, emerging ad platforms, and industry best practices.
Requirements:
Minimum of 1 year of experience managing digital advertising campaigns (Google Ads and LinkedIn Ads required).
Experience with programmatic advertising platforms (e.g., ZoomInfo, StackAdapt, or similar).
Strong understanding of campaign analytics, attribution, and performance optimization.
Experience supporting virtual or in-person events a plus.
Familiarity with CRM or marketing automation tools (Marketo, HubSpot, etc.) preferred.
Excellent communication and project management skills.
Experience running campaigns on LinkedIn, Facebook, TikTok, Reddit, or other emerging channels.
Excellent organizational skills and ability to deal with ambiguity and manage your time.
Basic design or creative editing skills (Canva, Adobe, etc.).
B2B or SaaS industry experience, especially in global or enterprise environments.
Production Quality Engineer
Responsibilities:
Develop and implement quality control methodologies to ensure compliance with quality standards, guidelines, and procedures.
Assess risks in manufacturing processes and provide mitigation actions.
Deploy necessary control measures in production processes to assure quality.
Conduct audits to identify weaknesses in product design and process and drive actions to eliminate gaps.
Report discrepancies and non-conformances found with suppliers and follow-up on the implementation of corrective actions.
Follow-up root cause analysis by ensuring corrective actions are implemented.
Maintain good communications with implementation team, support team and/or third party regarding all aspects of project.
Requirements:
University graduate, preferably in Engineering disciplines.
Minimum 5 years of work experience in quality control or process control role in electronic manufacturing environment.
Familiar with quality management system (ISO9001) and industry standards, such as ANSI, ASTM, ETSI, IPC, JEDEC, etc.
Hands-on experience with QC7 tools, AQL, MSA, etc.
Strong analytical mind and problem-solving aptitude to make informed decisions.
Ability to work multi-tasking independently.
Meticulous with details to ensure that products meet quality standards.
Good verbal and written communication skills in English to collaborate with cross-functional teams and document findings.
QA Engineer (MSD365)
Responsibilities:
Create and execute manual and automated test cases to ensure high quality of D365FO platforms and connected functionality.
Manually validate critical business processes and identify defects early.
Prepare and validate releases to ensure readiness and high quality across deployments.
Provide continuous test support to development teams and collaborate to resolve quality issues.
Review and improve existing test cases and QA processes regularly.
Champion improvements and innovation in testing and automation practices.
Work cross-functionally with Product Owners, Delivery Managers, Test Managers, and business stakeholders to align test goals with project objectives.
Analyze business requirements to ensure clarity and testability.
Communicate QA risks that may affect future releases.
Drive continuous improvement of QA within the D365FO landscape.
Requirements:
Bachelor’s degree or equivalent.
At least +3 years as a QA engineer working with MS D365FO.
ISTQB certification or equivalent is a plus.
Strong knowledge of software QA methodologies, tools, and processes.
Proven ability to write clear, concise test cases and documentation.
Experience designing end-to-end test cases.
Basic knowledge of CI processes and tools (e.g., Azure DevOps).
Interest in adopting and working with automation scripts and frameworks.
Familiarity with Warehouse Management Systems (WMS) is a plus.
Good overall understanding of D365FO product features and modules.
Comfortable working within the CET overlap window.
Excellent English (written and spoken).
Sales Coordinator
Responsibilities:
Email Management o Acknowledgement of Requests for Quotation (RFQ). o Attends to customers’ inquiries with regard to items, such as photo specification and certificates in coordination with the buyers. o Attends to general inquiries, such as: Cash Price List, IHM requests, Posted Invoices, and Wrist Service Center (WSC) clarifications. o Forwards to Accounts Receivable (AR) team the payments of customers.
RFQ Management o Attends to customers’ Requests for Quotation (RFQs) revisions. o Checks and amends customer/invoice a ploaded sales quotations and assigning BTO requesters. o Sends quotations to the customers upon instruction of the branch. o Checks and uploads imported stage integrated RFQs - which port of call shall be checked prior to pushing to correct branch. o Assists Sales PIC in sales pricing, as per instructions.
Order Management o Attends customers’ order revisions and coordinates with WSC if not yet confirmed or to buyer if there are changes in the Sales Orders. o Handles Maersk Line orders. o Assists in direct orders to price lock as needed. o Confirms and acknowledges orders as needed
Chases Proof of Delivery (POD) and short supplied items’ communication to customers.
Assists in initial investigation for undelivered orders and credit issues, if needed.
Requirements:
Bachelor's Degree Graduate.
Sales or customer service experience preferred.
Strong problem solving, communication and interpersonal skills.
Proficiency in MS office applications.
Good command in both spoken and written English.
Sales Officer
Responsibilities:
Reports to the sales supervisor on day-to-day sales activities.
Handles existing accounts and acquire new accounts.
Ensures that all sales order are within the agreed delivery lead time.
Reviews open deliveries vs client purchase order and coordinates with warehouse and purchasing on delivery completion/ once completed forwards documents to accounting.
Submits weekly open Sales Order and Open Delivery Order reports to the Sales Supervisor.
Requirements:
College Graduate – Business course preferably related to Marketing.
At least 2 years’ experience in sales or Customer Service.
Proficient in MS Office Suite - Word, Excel, and PowerPoint.
Good communication skills both written and oral.
Knowledge in sales operations related to trading.
Strategic Prospecting.
Senior API Developer
Responsibilities:
Design, develop, and maintain RESTful APIs, primarily using FastAPI or a similar modern framework.
Integrate with and expose data from legacy MSSQL databases.
Ensure API performance, reliability, and scalability, addressing real-world production challenges.
Implement security best practices to safeguard endpoints, authentication, and data flows.
Collaborate with the existing Delphi development team and contribute to modernization efforts.
Participate in DevOps and CI/CD processes using Azure DevOps.
Monitor and optimize API uptime, response times, and error handling for high availability.
Requirements:
Strong experience developing and deploying production-grade APIs.
Proficiency with FastAPI (or expertise in another robust backend language/framework with willingness to work in FastAPI).
Solid understanding of MSSQL and database performance optimization.
Deep knowledge of API security principles, including authentication, authorization, and common vulnerabilities (OWASP).
Familiarity with DevOps pipelines and CI/CD practices (preferably Azure DevOps).
Awareness of scalability and performance challenges in high-traffic API environments.
Excellent problem-solving skills and a pragmatic approach to real-world software challenges.
Flexibility to work in Central European Time (CET) hours.
Senior Data Engineer
Responsibilities:
Design, implement and improve back-end BI solutions on the Microsoft Azure BI platform.
Work actively with business stakeholders and business process experts across GN to ensure data requirements and support issues are correctly described.
Ensures BI solutions are developed in line with agreed best practices and following relevant BI policies and principles.
Monitor operating efficiency and proactively identify opportunities for improvement and optimization of implemented solutions.
Demonstrate good understanding of the business needs driving demand for data.
Ensure proper security and authorization setup is in place to control access to data.
Collaboration with other IT departments.
Collaboration with external partners.
Requirements:
5-7 years’ experiences of developing Business Intelligence (BI) solutions utilizing Microsoft Azure suite (T-SQL, Azure Data Factory, Azure SQL DB, Azure Function or SSIS). Experience in CI/CD.
Expert knowledge of Data warehousing methodologies, concepts and implementation of fact & dimensions.
Support and troubleshoot BI Environment problems and tune for performance. Diagnose and resolve application bottlenecks and performance issues.
Develop data models, ETL pipelines, Tabular cubes, applying best practices through the development lifecycle.
Design and create SQL database objects like tables, user defined functions, views, stored procedures, indexes, and triggers.
Working knowledge of AzureDevOps is a plus.
Senior PLC Engineer
Responsibilities:
Develop and execute a viable schedule for new products based on inputs from Sales & R&D.
Following guidelines for product development cycle, RTX Gateway system, create checklists to track project task from kick-off to mass production.
Coordinate internally and externally to secure all tasks are executed timely and within the required quality level.
Secure analysis and corrective action are implemented at the supplier/factory, or in product design, on issues logged during production.
Ensure related product manufacturing documentations, such as process flow, control plan, pFMEA, PPAP, jig & fixtures are provided by supplier/factory.
Optimizing production cost given the agreed production outputs and quality level Support activities in prototype, pilot and MP production.
Closely work and share the information with teammate and other teams and departments.
Verify test equipment and software (SW) needed for production, including but not limited to: Baseband test station, RF test station, and Final or pairing station.
Requirements:
Bachelor’s degree in Engineering background.
At least 5 years of experience in EMS.
Experience in working with outsourced manufacturing partners, EMS.
Experience with SMT process, PCBA testing & Functional testing, Box build assembly, Final test and etc.
Experience with verification & validation of equipment.
Experience in root cause analysis, corrective, and preventive action methods.
Expertise/ experience in problem solving with tools such as 6-sigma/ 8-D/ CAPA/ FMEA/ 5WHY etc.
Good Knowledge of production/ quality development and control methods; CTQ definition, DFSS, SPC, APQP, FMEA, Control plans, MSA, DFx, IPC and etc.
Knowledge in ISO9001, ISO 13485 and preferable TS 16949 standard knowledge, kaizen method.
Self-initiative, responsible, detail-minded and customer oriented.
Service Delivery Team Leader
Responsibilities:
Responsible for meeting our high standard of Service, while delivering on Victualling Rates on their respective fleets.
Day-to-day management of VAM and SAT.
Facilitating Monthly Unified VR action plans on the fleet level.
Review of KPI actuals versus target and deriving performance improvement opportunities.
Analysis of Management Information to manage performance, identify trends, and tackle any deteriorating metrics.
Continuously develops, reviews, and implements Standard Operating Procedures to maintain operational efficiency and effectiveness – applying Business Process Management guidelines and recommendations.
Delivering key initiatives as directed.
Providing support and constructive challenge to VAM and SAT to support their development.
Act as a champion of the customer experience.
Set an example to the team of the ‘Right First Time’ ethos.
Dealing with escalations from customers or other departments.
Motivates the team to provide excellent service and achieve business results by coaching and managing their performance.
Requirements:
Strong proven leadership, problem-solving, communication, and interpersonal skills.
Self-motivated, service-oriented, and result-oriented, able to work under pressure.
Able to cope in a fast-paced and dynamic environment and with different cultural backgrounds.
Capability of working effectively with stakeholders across the organization.
Experience in supporting and driving change.
Fluent in English, spoken and written.
Knowledge of ERP system AX2012 is an advantage, but not a requirement.
MS office to intermediate level.
Stock Analyst
Responsibilities:
Monthly verification of food consumption value, through the analysis of the manning and stock reports submitted by the vessels.
Analyse Consumption trends, product usage and purchases to identify key patterns and insights.
Provide recommendations for improving consumption efficiency with delivering monthly analysis internally on performance.
Monthly closure of stocks on all vessels by the deadline set by Garrets management and external clients.
Effective communication and collaboration with all internal and external stake holders to ensure efficient query resolution.
Delivery of SLAs on response time to client/vessel queries.
Understanding the functionality of the vessel platform, and providing troubleshooting support when necessary.
Setting up a new vessels data, including verification of its opening stock.
Onboarding new clients – ensuring smooth efficient training where needed towards the vessel.
Processing vessels exiting, and providing the relevant information to Finance, for billing purposes.
Ensuring timely and accurate validation of the vessel’s provision receipt against the purchase order.
Requirements:
Bachelor's degree holder.
At least 5-7 years of one of the following: o Data analyst experience. o Inventory management. o Supply Chain forecasting. o Food Stores and cost of goods management. o Experience in customer-facing roles. o Experience in Microsoft Office, with a minimum of intermediate in Excel. o Knowledge of ERP system (AX2012 is an advantage). o Have a flair for numbers and an analytic mindset. o Understanding of global food consumption trends is an advantage but not a requirement. o Quick learner of processes and new systems. o Are highly driven to assist your team in achieving its monthly KPIs. · Monthly verification of food consumption value, through the analysis of the manning and stock reports submitted by the vessels. · Analyse Consumption trends, product usage and purchases to identify key patterns and insights. · Provide recommendations for improving consumption efficiency with delivering monthly analysis internally on performance. · Monthly closure of stocks on all vessels by the deadline set by Garrets management and external clients. · Effective communication and collaboration with all internal and external stake holders to ensure efficient query resolution. · Delivery of SLAs on response time to client/vessel queries. · Understanding the functionality of the vessel platform, and providing troubleshooting support when necessary. · Setting up a new vessels data, including verification of its opening stock. o Have business-level communication skills in English, written and spoken. o Experience in Food Management; but not a requirement.
Vessel Account Manager
Responsibilities:
You will be part of a dynamic and competent team that every day takes pride in delivering the best service for our customers and doing it together as a team.
You will get your own assigned fleets, working closely together with the vessel crew to ensure that the crew on board always has sufficient food provisions within the vessel's budget.
Budget management, order handling, negotiation with the vessel and supplier, finalizing orders, and coordinating delivery will be a part of the daily tasks.
Proactively guiding and following up on orders and current stock levels for the vessel to ensure good, healthy, and sufficient provisions onboard within the vessel's budget.
Be the “one point of contact” for the vessel, building strong relations and driving high customer satisfaction.
We strive to support the seafarer to a better life at sea, and therefore, a Vessel Account Manager weekend cover and public holiday cover will be a part of the role.
Requirements:
A bachelor's degree holder in any field.
At least 2 years of similar experience in budget management, order handling, service, and customer relations.
Experience with the maritime business and working with provisions is a great advantage, but not required.
Thrive on working independently and collaboratively with the team.
Strong English communication skills; both verbal and written.
MS Office to intermediate level.
Knowledge of ERP system AX2012 is an advantage, but not a requirement.
Vessel Accountant
Responsibilities:
Financial Management & Reporting: • Maintain and reconcile financial records using Oracle Fusion ERP. • Prepare monthly, quarterly, and annual financial reports • Assist in financial audits and liaise with external auditors.
Accounts Payable & Receivable: • Process invoices, payments, and reconciliations. • Manage customer invoices and follow up on outstanding payments. • Ensure timely processing of vendor invoices and maintain relationships with suppliers.
Budgeting & Forecasting: • Assist in preparing annual budgets and forecasts. • Monitor actual vs. budget expenses for offshore vessel operations. • Provide variance analysis and financial insights to management.
Tax & Compliance: • Ensure compliance with local and international tax regulations. • Prepare VAT, GST, or other relevant tax filings. • Assist in statutory reporting and regulatory filings.
Operational & Vessel Accounting: • Track vessel operating expenses, including fuel, maintenance, and crewing costs. • Manage intercompany transactions and cost allocations. • Work closely with procurement and operations teams to ensure financial accuracy.
Oracle Fusion System Management: • Maintain general ledger (GL), accounts payable (AP), and accounts receivable (AR) modules. • Support the implementation, updates, and troubleshooting of Oracle Fusion. • Ensure financial data integrity and system efficiency.
Requirements:
Education & Qualifications: · Bachelor’s degree in Accounting, Finance, or a related field. · Professional certification (e.g., ACCA, CPA, CMA) is a plus. · 3-5 years of accounting experience, preferably in the maritime or offshore industry. · Hands-on experience with Oracle Fusion ERP. Financial Management & Reporting: • Maintain and reconcile financial records using Oracle Fusion ERP. • Prepare monthly, quarterly, and annual financial reports. · Familiarity with vessel-related cost accounting and financial processes.
Skills & Competencies: · Strong understanding of GAAP/IFRS accounting standards. · Proficiency in Excel and financial analysis tools. · Ability to analyze and interpret financial data. · Excellent communication and problem-solving skills. · Detail-oriented with strong organizational abilities.
Preferred Experience: · Knowledge of maritime finance, vessel chartering, and lease accounting. · Experience with multi-currency transactions and international financial operations. · Understanding of SOX compliance and internal controls.
Vessel Voyage Coordinator
Responsibilities:
Responsible for the efficient operations of a group of time and voyage-chartered vessels with the main role to monitor or coordinate the vessel’s voyage, providing sound service by securing the safety of the vessel from point of origin to destination while investigating/ proposing/ accomplishing the improvement plan for the voyage’ s profit.
Direct the vessel to accomplish a voyage by providing the details of the contract, port information, cargo information, weather conditions and, safety information.
Monitors the vessels movement while at sea and in port by communicating with the vessel’s master using email and telephone and at the same time communicating information received with charterers, agents, bunker suppliers and brokers on a daily basis to keep all parties informed.
Supports the vessel by making arrangements at appropriate times including arrangement of Port Disbursement Accounts, bunker stems and hold cleaning equipment.
Ensures that contract terms are being strictly adhered to and to take necessary and suitable action when a breach is made.
Experience voyages with various types of cargo and expand knowledge about the characteristics of the cargo.
Analyzes freight calculations on voyage business and highlight discrepancies/ omissions between estimations and actual occurrences in a voyage.
Monitors the cash flow related to the voyage by collecting the freight/hire and arranging payment ins appropriate time.
Updates the company software application to record the accounts of the voyage in line with the company’s monthly schedule.
Identifies and manages trouble concerning the vessel(s) if they occur.
Travels or visits operating vessels at loading or discharging port in the Asian countries including domestic ports in the Philippines.
Performs other tasks that maybe assigned from time to time by the management.
Requirements:
Bachelor / College degree of any course but Maritime related studies is an advantage.
Preferably a minimum of 1 year of relevant work experience, new graduates are welcome to apply.
Basic knowledge in MS Office Applications (MS Word, MS Excel, Outlook etc.)
Has strong analytical skills.
Above average oral and written English communication skills.
Background in shipping maritime is a plus but not required.
Have a strong inclination to establish a career in the shipping industry.
Self-motivated a good team player and possesses excellent interpersonal skills.
Strong attention to detail, organized, ability to multi-task and to work independently with minimal supervision or part of a larger team.
Independently prioritize tasks and complete work without omissions.
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
