Join Us
We are currently in need of great colleagues to fill the following vacancies:
Accounting Assistant
Responsibilities:
Reconcile invoices and identify discrepancies
Create and update expense reports.
Process reimbursement forms.
Prepare bank deposits
Enter financial transactions into internal databases.
Check spreadsheets for accuracy.
Maintain digital and physical financial records.
Issue invoices to customers and external partners, as needed.
Perform other relevant duties from time to time.
Requirements:
Bachelor's degree in Financial Management or any relevant courses.
Fresh graduates are encouraged to apply.
Computer proficiency – MS Office Applications and different accounting systems and tools, an advantage
Functional knowledge in accounts payable and accounts receivable.
Good oral and written communication skills.
Can multi-task and can meet deadlines
Accounts Receivable Assistant
Responsibilities:
Generating and issuing periodic invoices for managed vessels as per the contract/client requirements.
Checking additional and rechargeable costs for managed vessels, and posting and issuing invoices within the deadlines set by Garrets management.
Issuing credit notes to reimburse cash purchases made by managed vessels.
Effective communication and collaboration with all departments across the business to ensure efficient query resolution.
Effective communication with clients to support query resolution and retain positive external relationships.
Query coding and prioritization of follow-up.
Delivery of SLAs on response time to client queries.
Providing support to the team leader for ad-hoc tasks.
Adopting Garret's values in approach to tasks.
Requirements:
Must be a degree holder.
Must have experience for at least 3 years and above.
Have business-level communication skills in English, writing, and speaking.
A-Levels or equivalent.
Have experience in the use of Microsoft Office, with a minimum of intermediate in Excel.
Knowledge of ERP system AX2012 is an advantage, but not a requirement.
Business Process Associate
Responsibilities:
Perform tasks related to one of the 5 main operations: o Uploading, o Code Cracking o Cost pricing o Quote submissions o Order Confirmation.
Execute transactions accurately in accordance with the service level agreement (SLA).
Achieve or exceed daily targets for efficiency with timeliness and accuracy.
Carry out tasks in line with agreed-upon standard operating procedures (SOP) and process variations.
Respond to emails and calls in a timely manner and with a thorough comprehension of the requestor’s requirements.
Provide assistance to other teams when required.
Requirements:
This position is open for Fresh Graduates.
A Bachelor's degree in any field.
Graduates of Business, Supply Chain Management, or equivalent are preferred but not required.
Strong analytical background and highly detailed.
Self-starter who is proactive and thrives in circumstances with high levels of autonomy.
Outstanding communication and customer service abilities.
Channel Account Director
Responsibilities:
Expand strategic partner relationships and communicate the partner strategy to the broader team.
Ability to execute strategic partner plans into a regional action plan for growth.
Evaluate regional partner gaps and create strategic plans to expand partner business in region.
Draft and track Annual Marketing plan with Partner.
Review Training options with partner to understand business growth plans.
Tailor Key factor GTM and Products to the Partner business. Nurture partner through relationship evaluation. Negotiate Partner Agreements with Partner. Manage onboarding and add elements based on partner needs.
Build Partner sales plan for region identifying key customers for growth and build new customer engagement plan. Track activity between Key factor and Partner.
Requirements:
Bachelor's degree or equivalent experience.
Up to 10 years of relevant work experience.
7 years working in technology channel organization focused on partner sales and management.
Executive leadership, strategic vision, and operational excellence.
Ability to drive departmental strategy, lead cross-functional projects, and manage executive relationships.
Extensive knowledge of business operations, industry trends, and strategic planning.
Customer Support Engineer
Responsibilities:
Responsible for filing reports regarding problems with Impartner products.
Looking into technical issues and troubleshooting.
Fulfilling customer requests for changes.
Help find solutions for customer issues and concerns.
Stay up to date with product changes and any new technologies that have been introduced.
Offer suggestions for product improvement, as well as report any defects which may arise.
Expected to use HTML, CSS, Bootstrap, JavaScript, C#, and .Net.
Checking in code and pushing code to multiple environments and verifying your own work.
Working with many CRMs, primarily Salesforce.
Work ‘off hours’ in certain situations, as sometimes you will be ‘on-call’ for emergencies.
Requirements:
Bachelor’s degree in computer science, engineering, IT, information systems or equivalent work experience.
Motivated self-starter and self-sufficient.
Excellent communication and interpersonal skills with superior attention to detail.
Prior experience directly supporting customers, helping them troubleshoot various applications.
Ability to code in .net, JavaScript, C#, HTML, CSS, and Bootstrap.
Experience with Visual Studio or any code editor.
Previous experience working with Salesforce.
Finance Business Process Associate
Responsibilities:
Follows established processes/procedures to maintain integrity of data and quality of service.
Communicate with internal teams to ensure deliverables are complete, correct, and meeting deadlines.
Provides prompt response to inquiries and requests for immediate issue resolution.
Provides backup support to other staff who is/are out of the office.
Attends and completes all mandatory and developmental training assigned.
Performs other assignments as delegated by the supervisor and/or department head.
Requirements:
Fresh Graduates are highly encouraged for this position.
At least a graduate of any 4-year course.
Must be willing to work on a graveyard shift.
Must have good communication skills.
Keen to details and trustworthy.
Global Sales Team Lead
Responsibilities:
Getting request for quotes from Wrist customer.
Creating a quote in the Wrist MS Dynamics AX12 ERP system based on the requirements of the customer’s specification and translating to the Wrist catalogue items.
Completing the customer’s quotation in coordination with Wrist Sales and Purchase Department.
Responsibilities related to maintaining and updating the Wrist product catalogue.
Tasks involved in the post-quotation study of items that were not recognized before the quotation was forwarded to the purchase department, which will acquire the items not in stock (buy-to-sell items).
Various procedures connected to our customers' needs and the scope of our service.
Tender Management - Ensure that the end-to-end sales price agreements contain accurate information such as customer relations, currency, unit of measurement (UOM), and effectivity dates. o Timely posting of sales price agreements on items scheduled for item mapping and execution with coordination from Master Data and Global Procurement.
Timely processing of tenders within target details indicated in the tender calendar o Performs administrative tasks assigned by Global Sales.
Leads and develops team members.
Manages the daily operations of the team.
Collaborates with the Team Manager to complete daily workload, ensuring that the SLAs and KPIs are met.
Provides extensive on-floor support for system and process inquiries and issues.
Reviews standard operating procedures (SOP), process variations, and confirm members’ compliance and corrective actions.
Contributes to the prompt and high-quality processing of daily transactions.
Manages and monitors general mailboxes to ensure emails and issues are addressed on time
Conducts huddles with direct reports to review team performance and daily strategies.
Arranges team leaves, shift schedules, and overtime work to ensure the workload is fully covered to meet the agreed SLAs.
Works with other teams to share and implement best practices.
Drives and supports project improvements.
Responsible for new employees and low performers, as well as training and issue resolution
Maintains frequent dialogues with direct reports on performances.
Supports and ensures seamless transition of new business within the scope of your responsibilities
Requirements:
Graduate of any 4-year course, preferably a Business or Supply Chain Management course.
Must have at least 2 years of Team Leader experience, preferably under a sales account or relevant.
Proficient with Microsoft Office programs and AX12
A critical thinker with problem-solving skills, self-motivated, results-oriented; capable of working under pressure.
Capable of coping in a fast-paced, dynamic setting.
Excellent communication and interpersonal abilities.
A flexible mentality that includes process and customer care.
Thorough understanding of performance metrics.
Strong organizational skills to guide a team.
HR Assistant
Job Responsibilities:
Administrative Support - Ensure employee files (both physical and digital) are accurate, up-to-date, and confidential.
Onboarding - offer Letter and contract preparation, benefits enrollment, equipment and logistics, and workspace preparation.
Payroll and Benefits - accurate data entry, record updates, file management, assist with audits, process employee requests, liaison with other departments, answering employee inquiries, compliance, data entry and maintenance, and reporting.
Employee Relations – disseminate, employee engagement, first point of contact, provide information and guidance, and identify and escalate.
Policy Adherence – policy dissemination, policy enforcement, audits and compliance checks, data protection, data privacy compliance, identify and mitigate risks, and legal and regulatory updates.
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
Proven experience in an HR or administrative role is a plus, but fresh graduates are highly encouraged to apply.
Knowledge of HR policies, labor laws, and best practices.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Strong organizational and multitasking skills.
Excellent verbal and written communication abilities.
High level of discretion and confidentiality in handling sensitive information.
Inventory Analyst
Responsibilities:
Monthly verification of food consumption value, through the analysis of the manning and stock reports submitted by the vessels.
Analyse Consumption trends, product usage and purchases to identify key patterns and insights.
Provide recommendations for improving consumption efficiency with delivering monthly analysis internally on performance.
Monthly closure of stocks on all vessels by the deadline set by Garrets management and external clients.
Effective communication and collaboration with all internal and external stake holders to ensure efficient query resolution.
Delivery of SLAs on response time to client/vessel queries.
Understanding the functionality of the vessel platform, and providing troubleshooting support when necessary
Setting up a new vessels data, including verification of its opening stock.
Onboarding new clients – ensuring smooth efficient training where needed towards the vessel.
Processing vessels exiting, and providing the relevant information to Finance, for billing purposes.
Ensuring timely and accurate validation of the vessel’s provision receipt against the purchase order.
Requirements:
Bachelor's degree holder.
At least 5-7 years of one of the following: Data analyst experience. o Inventory management. o Supply Chain forecasting. o Food Stores and cost of goods management.
Experience in customer-facing roles.
Experience in Microsoft Office, with a minimum of intermediate in Excel.
Knowledge of ERP system (AX2012 is an advantage).
Have a flair for numbers and an analytic mindset.
Understanding of global food consumption trends is an advantage but not a requirement.
Quick learner of processes and new systems.
Are highly driven to assist your team in achieving its monthly KPIs.
Have business-level communication skills in English, written and spoken.
Experience in Food Management; but not a requirement.
Junior Channel Account Manager
Responsibilities:
Assist Senior Channel Account Managers with partner account management tasks, including maintaining partner relationships, tracking key performance metrics, and supporting business development activities.
Monitor and analyze partner revenue performance, identifying opportunities for growth and areas needing improvement.
Support partner enablement initiatives by ensuring partners are trained and certified on KeyFactor’s products, solutions, and messaging.
Coordinate partner communications, including newsletters, webinars, and updates on product releases or new business opportunities.
Assist in the execution of channel programs and marketing initiatives to drive engagement and sales with partners.
Maintain and update partner data and documentation in CRM and partner management platforms.
Work with internal teams, including marketing, sales, and product management, to support partner go-to-market strategies.
Help manage partner events and sponsorships, ensuring smooth execution and alignment with business objectives.
Address partner inquiries and operational needs, escalating issues as necessary to the appropriate team members.
Requirements:
3-5 years of experience in sales, channel sales, partner management, or a related field.
Strong understanding of B2B sales and partner ecosystems.
Excellent communication and relationship-building skills.
Ability to analyze sales and performance data to provide insights and recommendations.
Highly organized with strong attention to detail and ability to manage multiple tasks.
Proficiency in CRM tools (Salesforce preferred) and Microsoft Office Suite.
Self-motivated, proactive, and eager to learn.
Prior experience in cybersecurity, IT software, or technology sales is a plus.
Marine IT Field Service Engineer
Responsibilities:
On-site assignments on board our globally operating vessels.
Installation and retrofit of IT infrastructures and systems on the vessels.
Conducting user briefings and training for the vessel's crew.
Installation and troubleshooting of communication systems such as GSM, VSAT and Starlink.
Maintenance and troubleshooting of IT systems on board.
Creating system documentation and maintaining the knowledge database after each vessel visit.
Requirements:
Bachelor's degree in Information Technology, Computer Engineering, or equivalent.
3 years and above relevant working experience.
Strong communication and presentation skills.
High understanding of customer’s needs and a service-oriented approach.
Experience in the realization of complex IT projects.
Broad IT experience in client/server environments as well as network infrastructures.
Flexibility and willingness to travel.
Marketing and Creative Content Specialist
Responsibilities:
Job Overview: Responsible for driving Travel Group’s brand awareness and engagement through innovative digital strategies, visual content creation, and creative marketing campaigns. This role requires a blend of creativity, strategic thinking, and technical skills to execute compelling digital content and manage online platforms. The ideal candidate will have experience in both marketing and digital arts, demonstrating proficiency in visual design, content creation, and data-driven marketing initiatives.
Areas of Responsibilities: · Digital Content Creation · Social Media and Digital Campaign Management · Branding and Visual Design · Market Research and Strategy Development · Analytics and Reporting · Collaboration and Project Management.
Requirements:
Bachelor’s degree in Marketing, Digital Arts, Graphic Design, Communications, or a related field.
At least 1 year of experience in digital marketing, social media management, or graphic design.
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects), Canva, and social media management tools (Hootsuite, Buffer).
Strong understanding of digital marketing principles, including SEO, content marketing, and social media best practices.
Experience with Google Analytics, Facebook Insights, and other analytics tools for tracking and optimizing performance.
Ability to think creatively and ensure high-quality, visually appealing content that aligns with brand standards.
MS SQL Database Administrator
Responsibilities:
Focuses on setting goals and priorities and on mentoring and coordination as well as providing technical leadership.
Plans and oversees database upgrades and migrations and ensures systems are up to date with the latest patches and are coherent across the organization.
Directs the development and maintenance of technical documentation as well as training of users, as and when required.
Possesses strong leadership and communication abilities and can set realistic goals and implement appropriate plans to guide the team toward achieving those goals.
Address multi-faceted issues effectively and in a collaborative manner including across departments.
Requirements:
Bachelor's degree in computer systems, information technology, or a related field (or equivalent experience).
3-5+ years of experience in systems engineering or a similar role.
Extensive knowledge of server administration, operating systems (Windows, Citrix and Linux/Unix), virtualization technologies, and networking concepts.
Excellent problem-solving and decision-making abilities.
Able to communicate effectively in verbal and written mediums with internal and external stakeholders .
Operations Support and Accounting Officer
Responsibilities:
Responsible for the financial, accounting & administrative support to the entire Operations Team.
Supports Vessel Voyage Coordinators/Operations Officers to update the company software application to record the accounts of the voyage in line with the company’s monthly schedule.
Processes purchase requisitions and payment orders.
Assists in the coordination of administrative functions, including budget, meetings, and other staff duties.
Maintains and organizes mails, physical documents and stock of office materials.
Creation of documents required for Voyage Accounting such as freight invoices and Laytime calculations.
Payment and management of vessel hire management.
Perform tasks that are assigned from time to time by the management.
Requirements:
Bachelor / College degree of any course but Maritime related studies is an advantage.
Preferably a minimum of 1 year of relevant work experience doing accounting and other admin support tasks, new graduates are welcome to apply.
Basic knowledge in MS Office Applications (MS Word, MS Excel, Outlook etc.)
Has strong analytical or mathematical skills.
Experience in reading and understand charter parties and contracts and preparing laytime calculations is a preference.
Knowledge of the voyage process for bulk carriers is an advantage.
Above average oral and written English communication skills.
Background in shipping maritime is a plus but not required.
Self-motivated a good team player and possesses excellent interpersonal skills.
Strong attention to detail, organized, ability to multi-task and to work independently with minimal supervision or part of a larger team.
Independently prioritize tasks and complete work without omissions.
Partner Marketing Content Coordinator
Responsibilities:
Client-Facing Communication: Serve as primary liaison between clients and internal content developers, helping to translate client vision and internal requirements into action items and deliverables for both parties.
Content Gathering: Conduct detailed intake calls with clients to gather necessary content materials, including copy text, imagery, brand guidelines, and campaign-specific assets. Work with clients to ensure content deliverables meet agreed-upon internal requirements
Internal Stakeholder Communication: Clearly communicate all gathered materials and supporting details related to client content deliverables to content dev teams using internal processes and management tools.
Content Review: Ensure all gathered content aligns with internal format requirements and acceptable client preferences. Post-release QA of finished deliverables for accuracy and completeness prior to submission to client. Communicate any rework requirements to internal teams.
Collaboration: Guide clients toward solutions that balance their preferences with internal best practices. Work with content dev teams to find pragmatic solutions to support reasonable client requests.
Timeline & Capacity Coordination: Work with clients and internal teams to establish deadlines for content deliverables based on available capacity in development sprints. Communicate timelines and set appropriate delivery date expectations with clients and/or other internal resources. Negotiate any necessary timeline adjustments based on bug fixing or changes introduced by client / content dev teams.
Requirements:
Experience: 3+ years in client-facing roles with digital marketing, content coordination, or project management.
Communication Skills: Strong verbal and written communication skills with a high degree of ability to articulate detailed content requirements and supporting information related to deliverables.
Collaborative Skills: Ability to work effectively in cross-functional teams, supporting clients, designers, developers, and other stakeholders to align project requirements and deliverables.
Organization: Highly organized & able to manage multiple client accounts and deadlines simultaneously.
Technical Proficiency: Understanding of digital marketing content and landing page elements (e.g., CTA, copy, imagery, asset use, layout).
Problem-Solving: Ability to identify & anticipate client content needs and potential issues before they arise. Ability to proactively offer effective workarounds and solutions to clients and content dev teams.
Experience in content management or working in a similar role within a marketing/creative agency.
Understanding of branding and digital content best practices, such as: landing page optimization, sales enablement practices, lead generation, project management tools (e.g., JIRA, Trello, or similar), collaborative design / wireframing tools (e.g., Figma, Adobe CC, or similar), marketing automation tools (e.g., Marketo, Hubspot, Pardot, or similar), Microsoft Office 365 (e.g., Word, Excel, PowerPoint, and Outlook), and Cloud-based CMS tools (e.g., WordPress, Wix, GoDaddy, or similar).
Procurement Excellent Coordinator
Responsibilities:
Coordinate tasks in close collaboration with the Procurement Excellence Team, including cross-functional stakeholder management, mainly with Global and Regional Procurement Teams.
Act as super user and take lead in continuous eSourcing adoption and development to reinforce value-adding activities.
Drive and secure cost-effectiveness by managing system- and user licenses for the eSourcing platform, and control Contract terms such as service costs and development fees.
Lead system and process improvements to contribute with capability building and professionalizing the Procurement Organization. Implement digital · Working knowledge of Microsoft Dynamics AX2012 ERP will be an advantage. transformation initiatives and consistently follow up on results & budgeted targets.
Co-develop and maintain toolbox guides and templates. Create Standard Operating Procedures (SOP´s) and coordinate the implementation towards impacted stakeholders. Refine, structure communicate process efficiencies to the broader organization on an ongoing basis.
Requirements:
Bachelor’s degree in a related accounting field or equivalent experience.
Effective written & verbal communication.
Strong attention to detail and commitment to quality.
Demonstrated analytical and problem-solving skills.
Motivated, self-directed, and able to work under pressure and simultaneously manage numerous deadlines.
Ability to multi-task, manage multiple demands, establish priorities and effective time management.
Ability to motivate/ manage staff and develop interactive working relationships.
Proficiency in Microsoft Office 365.
Quotation Handling Operator
Responsibilities:
Providing specialist quoting services to the branch and end user customers.
To provide a central point of contact to engage with supporting departments/suppliers as necessary.
To create quotes at agreed margins.
Ensure work is delivered to agreed service level.
Administer orders with special instructions and documentation requirements.
Expedite project orders and prepare required client reports.
Communicate with all departments involved in completing quotations.
Purchase or coordinate with purchasing the entering of project related purchase orders.
Perform other related duties as requested by supervisor or manager.
Requirements:
Degree holder – open to all courses.
Efficient in using Microsoft Excel.
Excellent command of spoken and written English language.
Customer service and problem solving skills.
Strong analytical and numerical skills.
Ability to work under pressure and can meet deadlines.
Sales Coordinator
Job Responsibilities:
Email Management Acknowledgement of Requests for Quotation (RFQ). Attends to customers’ inquiries with regard to items, such as photo specification and certificates in coordination with the buyers. Attends to general inquiries, such as: Cash Price List, IHM requests, Posted Invoices, and Wrist Service Center (WSC) clarifications. Forwards to Accounts Receivable (AR) team the payments of customers.
RFQ Management Attends to customers’ Requests for Quotation (RFQs) revisions. Checks and amends customer/invoice accounts of uploaded sales quotations and assigning BTO requesters. Sends quotations to the customers upon instruction of the branch. Checks and uploads imported stage integrated RFQs - which port of call shall be checked prior to pushing to correct branch. Assists Sales PIC in sales pricing, as per instructions.
Order Management Attends customers’ order revisions and coordinates with WSC if not yet confirmed or to buyer if there are changes in the Sales Orders. Handles Maersk Line orders. Assists in direct orders to price lock as needed. Confirms and acknowledges orders as needed.
Chases Proof of Delivery (POD) and short supplied items’ communication to customers.
Assists in initial investigation for undelivered orders and credit issues, if needed.
Job Requirements:
Bachelor's Degree Graduate.
Sales or customer service experience preferred.
Strong problem solving, communication and interpersonal skills.
Proficiency in MS office applications.
Good command in both spoken and written English.
Sales Support Officer
Job Responsibilities:
Code Cracking of RFQ’s from Account Manager.
Updating of prices in PO/RFQ’s - called “GMP Update.”
Direct PO creations.
Chase for vendor Invoice
Follow up on GMP POs older than 30 days.
Post Sales activities – supply schedules – updated delivery dates in AX.
Solving of Hold Codes.
Adhoc task.
Weekly Performance Reporting.
Mailbox sorting for GMP operations.
Requirements:
Advanced data entry skills.
Attention to detail and quality output.
Comfortable with math, calculation and UOM conversion.
Knowledgeable in Microsoft Office such as Microsoft Excel, Word and PowerPoint.
Good listening and communication skills.
SAP CPQ Developer
Responsibilities:
Develop and maintain efficient scripts for our CPQ platform.
Optimize system performance and create automated workflows.
Conduct regular reviews of existing development processes to ensure quality.
Requirements:
Bachelor’s degree in a technical field - Computer Science, Engineering.
3+ years of Python programming experience.
Proficiency in Power Automate.
Strong communication skills in English, both written and spoken.
Ability to thrive in an agile environment.
Senior Microsoft Azure Data Engineer
Responsibilties:
Design, implement and improve back-end BI solutions on the Microsoft Azure BI platform.
Work actively with business stakeholders and business process experts across GN to ensure data requirements and support issues are correctly described.
Ensures BI solutions are developed in line with agreed best practices and following relevant BI policies and principles.
Monitor operating efficiency and proactively identify opportunities for improvement and optimization of implemented solutions.
Demonstrate good understanding of the business needs driving demand for data.
Collaboration with other IT departments.
Collaboration with external partners.
Implement CI/CD based application development methodology using tools like Jenkins/TFS/powershell.
Ability to analyze systems and identify problems migrating to Azure cloud.
Requirements:
5-7 years’ experiences of developing Business Intelligence (BI) solutions utilizing Microsoft Azure suite (T-SQL, Azure Data Factory, Azure SQL DB, Azure Function or SSIS). Experience in CI/CD.
Expert knowledge of Data warehousing methodologies, concepts and implementation of fact & dimensions.
Support and troubleshoot BI Environment problems and tune for performance. Diagnose and resolve application bottlenecks and performance issues.
Develop data models, ETL pipelines, Tabular cubes, applying best practices through the development lifecycle.
Design and create SQL database objects like tables, user defined functions, views, stored procedures, indexes, and triggers.
Working knowledge of AzureDevOps is a plus.
Senior Process Black Belt Associate
Responsibilities:
Project Leadership and Management o Supervise a team of analysts and Six Sigma Belts. o Provide mentorship and oversight for projects. o Ensure alignment with organizational goals. o Establish project objectives, scopes, and deliverables. o Develop comprehensive project plans and schedules. o Identify, develop, and drive process improvement projects. o Lead the design, development, and piloting of business process optimization. o Proactively identify and mitigate project risks. o Provide clear direction, guidance, and support to project teams.
Process Analysis and Optimization o Conduct thorough analysis of existing processes. o Construct project charters outlining roles, tasks, and budgets. o Utilize data-driven insights and continuous improvement methodologies. o Redesign processes, streamline workflows, and eliminate waste.
Change Management and Stakeholder Engagement o Develop collaborative relationships with leadership and service teams. o Implement change management strategies. o Drive process improvement delivery. o Prepare and presenting business cases and management information reporting.
Performance Monitoring and Reporting o Define key performance indicators (KPIs) and metrics. o Establish robust monitoring and reporting mechanisms. o Lead the planning, design, and implementation of the center’s service management framework. o Conduct regular service performance surveys
Continuous Learning and Development o Stay abreast of industry trends and best practices. o Share knowledge and best practices with team members. o Mentor junior staff and contributing to organizational capabilities.
Requirements:
Bachelor's degree graduate, preferably in Business or Supply Chain Management.
Certified Lean Six Sigma Black Belt.
10+ years of experience in operations/technical management in a lean operations excellence environment.
At least 5 years of experience in a shared service setup.
Strong expertise and practical experience in a wide range of continuous improvement techniques including TQM, lean, and six sigma methodologies
Proven track record of leading and delivering complex improvement projects, achieving measurable results, and driving sustainable change.
Excellent leadership, communication, and interpersonal skills, capable of effectively influencing and collaborating with diverse stakeholders.
Advanced analytical and problem-solving abilities, proficient in data analysis tools.
Proficiency in change management, project management methodologies, process mapping tools, and Microsoft Office.
Experience in handling projects across various functions including Operations, HR, Finance, IT, Master Data, and Business Intelligence.
Must be flexible with working hours to accommodate global operations.
Must be willing to travel.
Senior Project Manager
Responsibilities:
Plan, implement, anchor and Lead Global Change Management Projects in close collaboration with global procurement, sales, and regional divisions to drive operational and organizational transformations.
Lead and guide Cross-Functional Teams fostering strong collaboration and synergy to ensure the successful delivery and implementation of projects.
Identify, mitigate, and resolve risks during project implementation. Address potential resistance to change and develop effective and sustainable solutions to overcome obstacles.
Build and maintain strong relationships with stakeholders ranging from frontline to C-level, ensuring their engagement and commitment throughout the project lifecycle.
Assure effective communication about project goals, progress, bottlenecks and outcomes to stakeholders at all levels.
Facilitate Impactful Training Programs that empower employees affected by change initiatives, ensuring a smooth transition and the acquisition of necessary skills.
Requirements:
Bachelor’s degree in any relevant field.
1+ years certifications within project management frameworks.
10+ years of proven experience in project management.
10+ years of proven experience in change management.
Experience in showing case different successful project deliveries ranging from strategic to operational projects.
Strong leadership and management capabilities with a people-centric approach.
Able to build strong cross-collaboration fostering ownership and accountability widely in the organization.
Strong stakeholder management and communication skills.
Exceptional time management and organizational skills.
Excellent English language skills, both written and spoken.
Pragmatic Problem-Solver: Able to devise practical solutions to complex issues having a people centric an inclusive approach.
Trust-Based and can navigate within an organization founded on mutual trust.
Collaborative Team Player and can works effectively across diverse organizational functions and levels.
High performer where you proactively drive initiatives and are able to operate beyond conventional frameworks.
Self-Motivated Risk-Taker that demonstrates self-starting behaviour, motivation, and a result-oriented approach that embraces calculated risks.
Resilient Under Pressure: You Remain composed, positive and solution-oriented in high-pressure situations.
Must be flexible with working hours to accommodate global operations.
Must be willing to travel.
Senior Software Engineer
Responsibilities:
Development of enterprise services and websites used by customers, third party vendors, and external services using ASP.NET Core, C#, REST API, Angular, JavaScript, Typescript, Microservices, Kubernetes, Docker, SASS, HTML, and CSS.
Hands on experience with SSO technology and integrating securely multiple enterprise services together. Capable of researching customer requirements, emerging software technologies and strategizing an action plan for an engineering team.
Familiar with Test Driven Development, Agile, Scrum, Web Analytics and Microservices.
Responsible for federating various authentications from multiple external providers into a configurable security service.
Engineer and maintain service-oriented APIs used by external services, and by multiple teams in the company.
Perform project lifecycle management, requirement gathering, project estimating, testing, development, and deployment.
Write formalized documentation for project research, feature development, and internal training.
Provide oversight, guidance, and coaching to peers and junior developers.
Expertise in performance tuning, scalable and optimization strategies for enterprise services and websites.
Camaraderie with the engineering team and other professionals in the company.
Communicate proficiently and professionally to customers and co-workers.
Deliver new software features promptly and free of defects.
Dedicated and willing to follow through with individual and team commitments.
Job Requirements:
Proficiency and prior experience in the following technologies: C#, ASP.NET Core, MVC, REST, Web API, WCF Web Services, Javascript, SQL Server, NHibernate, IIS, HTML, SASS, CSS, Angular, SPA, MSTest, NUnit, and Git.
Proficiency and prior experience with the following enterprise services: Azure, AWS, Salesforce, Dynamics, Sales Cloud, Auth0, and Okta.
Proficiency and prior experiences in the following security frameworks: SSL, SAML, OAuth, OpenID, WebAuthN, Digest, and Basic.
Proficiency and prior experiences in the following protocols: HTTP, SOAP, FTP, SMTP, TCP, and UDP.
Proficiency and prior experience in Agile with JIRA, team collaboration, and public/internal correspondence.
Technical Account Manager
Responsibilities:
Responsible for answering emails and occasional phone calls from customers and addressing their questions and concerns regarding the company's products and services, as well as troubleshooting any technical problems they may have.
Address concerns brought up by other departments within the company, such as operations and sales.
Responsible for filing reports regarding problems with products, looking into technical issues(troubleshooting), fulfilling customer requests for changes, helping customers find solutions to problems, and staying up to-date with changes to products and any new technologies that have been introduced.
Offer suggestions to improve the company's products, as well as report any defects which may arise using HTML/CSS/Bootstrap and JavaScript.
Checking in code and pushing code to multiple environments and verifying own work, with the customer.
Working with many CRM’s, especially Salesforce as product integrates into CRM’s.
Work ‘off hours’ in certain situations, as sometimes you will be ‘on-call’ for emergencies.
Requirements:
4-6 years of experience is strongly preferred, candidates with less experience who meet the desired skills qualifications are also encouraged to apply.
Working knowledge of HTML and CSS.
Experience using Bootstrap 3.
Experience using JavaScript.
Experience with Visual Studio (or any code editor).
CS degree or equivalent work experience.
Experience working with Salesforce.
Previous experience in troubleshooting applications.
High Attention to detail and ability to work well with others and the ability to work independently.
Previous experience working in support or directly with customers preferred.
Technical Support Specialist (Orchestration and Analytics Studio)
Responsibilities:
Customer Support: o Guide customers in using available tools to achieve their business objectives. o Provide technical support to customers via email, chat, and calls, addressing questions related to Orchestration Studio & Analytics Studio. o Utilize Orchestration Studio to build out flows based on a set of criteria provided by the customer. o Utilize Analytics Studio to build out dashboards based on customer requirements. o Troubleshoot and resolve issues related to Flow execution, connectors, API integrations, data synchronization, dashboards, data visibility, etc. o Escalate complex issues to Tier 2 or Product Engineering teams when necessary.
Technical Expertise: o Gain an in-depth understanding of Orchestration Studio and Analytics Studio.
Monitoring & Insights: o Identify common customer issues and suggest enhancements to the product team. o Track, document, and report recurring customer challenges to improve support processes and product functionality.
Requirements:
Experience: o 2+ years in a technical support or customer success role, preferably for SaaS or workflow automation platforms. o 2+ years’ experience with Sisense.
Technical Skills: o Strong understanding of database structure and data visualization. o Understanding of APIs, webhooks, and data integration concepts.
Soft Skills: o Consulting with customers to understand their needs and translate that to available data. o Excellent problem-solving skills with a proactive mindset. o Strong written and verbal communication skills. o Customer-focused attitude with the ability to simplify technical concepts for non-technical users. o Ability to work collaboratively with cross-functional teams.
Preferred Qualifications: · Experience with Integration Platforms as a Service (iPaaS) (e.g., Tray, Zapier, Workato, or MuleSoft). · Experience with BI reporting tools (PowerBI, Tableau, Qlick, etc). · Basic knowledge of JSON, SQL, XML, or other data/query formats used in automation workflows is highly preferred. · Familiarity with CRM tools like Salesforce, Microsoft Dynamics, or HubSpot. · Familiarity with the Impartner PRM platform and the data model used. · Customer Support: o Guide customers in using available tools to achieve their business objectives. o Provide technical support to customers via email, chat, and calls, addressing questions related to Orchestration Studio & Analytics Studio. o Utilize Orchestration Studio to build out flows based on a set of criteria provided by the customer. o Utilize Analytics Studio to build out dashboards based on customer requirements. o Troubleshoot and resolve issues related to Flow execution, connectors, API integrations, data synchronization, dashboards, data visibility, etc. o Escalate complex issues to Tier 2 or Product Engineering teams when necessary. · Technical Expertise: o Gain an in-depth understanding of Orchestration Studio and Analytics Studio. · Monitoring & Insights: o Identify common customer issues and suggest enhancements to the product team. o Track, document, and report recurring customer challenges to improve support processes and product functionality. · Knowledge of OAuth and authentication mechanisms.
Travel Assistant
Responsibilities:
Operations Management - assist the Travel Consultant in booking of flights, hotels, transfers and other travel related services.
Strategic and Corporate Planning - complies with implemented strategic action plan.
Marketing and Branding - conforms with the marketing and branding plan.
Profit - adheres to the set operating expenses.
People - participates in company interactive trainings for continuous growth and development.
Planet - adheres to all company initiated CSR projects.
Productivity - adheres to the implemented technology and processes to improve productivity.
Partners - maintains good business relationship with customers, vendors and partners.
Risk Management - adheres with the action plans that mitigate risks.
Communication and Planning - attends regular branch meetings.
Requirements:
Graduate of 4-year baccalaureate course preferably with a Degree /certificates in Bachelor of Science major in Tourism or similar.
At least 6 months’ year work experience in handling domestic reservations and ticketing of corporate accounts.
Has exposure in GDS (Global Distribution System), Abacus and Amadeus.
Knowledgeable in geography.
Proficient in Microsoft Office.
Strong verbal and written communication skills.
High-stress tolerance; Team player; Service oriented; Resourceful; Self-starter.
Travel Counselor
Responsibilities:
Operations Management - book flights, hotels, transfers and other travel-related services.
Strategic and Corporate Planning - complies with implemented strategic action plan.
Marketing and Branding - conforms with the marketing and branding plan.
Profit - adheres to the set operating expenses.
People - participates in company interactive trainings for continuous growth and development.
Planet - adheres to all company initiated CSR projects.
Partners - maintains good business relationship with customers, vendors and partners.
Productivity - adheres to the implemented technology and processes to improve productivity.
Risk Management - adheres with the action plans that mitigate risks.
Communication and Planning - attend regular branch meetings.
Requirements:
Graduate of 4-year baccalaureate course preferably with a Degree /certificates in Bachelor of Science major in Tourism or similar.
2 years’ work experience in handling both international and domestic reservations and ticketing of corporate accounts.
Knowledge in geography.
Analytical thinking; Strong verbal and written communication; Proficient in Microsoft Office.
Updated on corporate travel trends.
High stress tolerance; Ability to handle complex itineraries/requests from clients; Team player; Flexible; Service oriented; Resourceful; Self-starter.
Vessel IT Project Manager
Responsibilities:
Planning, managing and controlling of IT projects from our clients.
Participation and independent realization of IT projects.
Working with the team to develop, refine or optimize our IT concepts.
Responsible for project tasks such as communication, quality, risk, time and resource management.
Requirements engineering and carrying out time and cost estimations.
In charge for project costs, deadlines and quality.
Preparation of structured presentations for management meetings and project reviews.
Regular project reporting.
Stakeholder management.
Requirements:
Bachelor’s degree in IT or equivalent qualifications acquired through work.
Experience and extra-occupational training.
Strong English communication and presentation skills.
High understanding of customer’s needs and a service oriented approach.
Experience in the realization of complex IT projects.
Broad IT experience in the area of client/server environments as well as network infrastructures.
Vessel Voyage Coordinator
Responsibilities:
Operational responsibility for a group of time and voyage chartered vessels with the main role being to monitor/coordinate with the vessel’s voyage and to provide sound service by securing the safety of the vessel whilst investigating/proposing/accomplishing the improvement plan for the voyage profit.
Direct the vessel to accomplish a voyage by providing the details of the contract, port information, cargo information, weather conditions and, safety information.
Monitor the vessel’s movement whilst at sea and in port by communicating with vessel’s master using email and telephone and at the same time communicating information received with charterers, agents, bunker suppliers & brokers on daily basis to keep all parties informed.
Support the vessel by making arrangements at appropriate times including arrangement of Port Disbursement Accounts, bunker stems and hold cleaning equipment.
Ensure that contract terms are being strictly adhered to and to take necessary and suitable action when a breach is made.
To analyze freight calculations on voyage business and highlight discrepancies / omissions between estimations and actual occurrences in a voyage.
Monitor the cash flow related to the voyage by collecting the freight/hire and arranging payments in appropriate time.
Updating the company software to record the accounts of the voyage in line with the company’s monthly schedule.
To identify and manage trouble concerning the vessel(s) if they occur.
Perform responsibilities identified by management from time-to-time if requested. Travel to visit operating vessels at loading or discharging port in the Asian countries including domestic ports in the Philippines.
Requirements:
Bachelor's degree in Marine Engineering or Marine Transportation, Business Management or equivalent.
Previous shipping experience is not required but preferable.
Have strong inclination to establish a career in the shipping industry.
Good numerical, analytical skills and excellent communication skills.
Knowledge in common office applications (MS Word, MS Excel, Outlook etc.).
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
