Join Us
We are currently in need of great colleagues to fill the following vacancies:
Accounts Receivable Associate
Responsibilities:
Billing and Invoicing: · Prepare and issue accurate invoices for offshore vessel charters, including day-rate billing, mobilisation/demobilisation charges, and reimbursable items. · Review vessel daily reports, contract terms, and operational logs to confirm billable activities. · Ensure supporting documentation is complete for each invoice. · Maintain invoicing schedules in line with charter agreements. · Reconcile billed amounts to contract rates and approved operational data Accounts Payable & Receivable: · Record customer receipts and reconcile to outstanding invoices. · Maintain accurate customer statements. · Escalate payment delays and assist with dispute resolution.
Contract & Compliance Support: · Review commercial contracts to understand billing requirements. · Ensure invoices comply with contractual, tax, and regulatory requirements. · Coordinate with auditors and provide documentation for audits. Reporting & Administration · Prepare monthly AR reports, billing updates, and cash collection forecasts. · Assist with month-end closing, revenue accruals, and reconciliation. · Maintain accurate and organized billing records. Cross-Functional Coordination · Coordinate with Commercial teams on rate changes and customer queries. · Support Finance with revenue analysis and compliance.
Requirements:
Diploma or Bachelor’s degree in Accounting, Finance, or related field.
2–5 years’ experience in AR/Billing or Finance.
Maritime/offshore/oil & gas industry experience preferred.
Strong understanding of invoicing and AR processes.
Proficiency in Microsoft Excel and Oracle Fusion ERP.
Familiarity with offshore vessel reporting is an advantage.
High attention to detail and numerical accuracy.
Ability to work under pressure and meet deadlines.
Strong communication and organizational skills.
Ability to manage multiple contracts simultaneously.
BTO Purchaser
Responsibilities:
Strategic RFQ Management o Utilize your expertise to translate customer request to Wrist codes, effectively streamlining the process while reducing the reliance on miscellaneous (MISC) items. o Play and active role in assessing the assortment, leveraging your understanding of market trends and customer preferences to make informed recommendations on assortment changes. · Proactively make suggestions to the available item assortment and ways of working that will drive improved speed in the quotation process. o Collaborate with Sales in responding to request for quotations (RFQs) with efficiency and accuracy, including obtaining quotes for items not presently in stock. o Manage end-to-end process of customer quotes, receiving and tendering responses with utmost professionalism. o Ensure that all quotations are prepared and submitted to respective sales responsible within customer-specified deadline.
Supplier Engagement and Quote Acquisition o Maintain a healthy relationship with vendors to secure timely and competitive quotes for items specified in RFQs and in line with the vendor trade agreements and contracts. o Leverage negotiation skills to obtain favorable pricing and terms, aligning with Wrist commitment to cost competitiveness. o Facilitate seamless communication with local vendors ensuring deliveries are aligned perfectly with just-in-time principle.
Order Fulfillment Oversight o Oversee the end-to-end process of order fulfillment, from initial RFQ to final delivery. o Ensure that all follow-up activities, including order tracking, status updates and delivery coordination are executed flawlessly. o Collaborate with Sales to ensure timely and comprehensive order confirmation. o Actively manage and optimized stock item usage.
Cross-Functional Collaboration o Foster strong partnerships with Sales and Procurement teams, harnessing collective expertise to achieve shared goals. o Coordinate with various departments to ensure availability of all requisitioned items, contributing to flawless delivery timeliness.
Invoice and Documentation Management o Execute Buy-to-Order (BTO) orders with finesse, encompassing diverse tasks such as invoice clearing, facilitating return goods and more. o Continuously maintain and enhance procurement Standard Operating Procedures (SOPs) within your area of expertise, driving process excellence.
Requirements:
Experience in purchasing particularly within the maritime or shipping industry.
Familiarity of maritime regulations and food safety standards to ensure compliance on the maritime requirements.
Proficient in using ERP systems (Microsoft AX12) and Microsoft office.
Demonstrates exceptional interpersonal skills, adept to foster a positive relationship with colleagues, vendors, and stakeholders.
Proactively make suggestions to the available item assortment and ways of working that will drive improved speed in the quotation process.
Data Security Lead
Responsibilities:
Data Security Governance · Define and maintain data security standards, policies, and lifecycle rules. · Establish and maintain a structured data classification framework across the organization.
Data Labelling · Define and implement enterprise-wide data labelling in coordination with relevant stakeholders. · Ensure proper adoption and alignment of classification and labelling standards.
Data Loss Prevention Policies · Design, implement, and continuously optimize DLP policies and controls. · Monitor data movement and ensure secure handling of sensitive information across internal and external channels.
Insider Risk Investigations · Establish and calibrate monitoring and detection rules. · Handle insider risk alerts, investigations, and incident response. · Advise Legal, HR, and relevant stakeholders on insider risk matters and investigations.
Data Security Architecture · Guide secure storage, access controls, and data flow design across systems and platforms. · Review new solutions and projects to ensure appropriate data security controls are embedded from the start.
Technical specialist on Purview & Defender · Act as the technical specialist and go-to person for Microsoft Purview and Defender configurations. · Drive continuous improvement of configurations, policies, and monitoring capabilities within the Microsoft ecosystem.
Requirements:
Bachelor’s degree in Information Technology, Computer Science or any related field.
Minimum of 5 years working within an enterprise sized company on one of the following fields: o Information Security / IT Risk Management / Data Security / Similar related field.
Certifications (preferred, not mandatory): Data Security Governance · Define and maintain data security standards, policies, and lifecycle rules. · Establish and maintain a structured data classification framework across the organization. o SC 100, SC 400, SC 200, SC 300, AZ 305, CISSP, CISSP ISSAP, CISM, IAPP AIGP, Microsoft Responsible AI (Applied Skills), GIAC GSE, GIAC GOSI.
Works effectively in a cross-functional, global environment.
Is strong at stakeholder alignment and collaboration.
Communicates clearly and confidently in English.
Has strong presentation skills and can frame risk in a way the business understands.
Takes ownership and drives initiatives within your domain.
Demonstrates sound judgment and strong prioritization skills.
Remains resilient and calm under pressure.
Operates with a strong ethical and responsible mindset.
Global Sales Team Leader
Responsibilities:
Getting request for quotes from Wrist customer.
Creating a quote in the Wrist MS Dynamics AX12 ERP system based on the requirements of the customer’s specification and translating to the Wrist catalogue items.
Completing the customer’s quotation in coordination with Wrist Sales and Purchase Department.
Responsibilities related to maintaining and updating the Wrist product catalogue.
Tasks involved in the post-quotation study of items that were not recognized before the quotation was forwarded to the purchase department, which will acquire the items not in stock (buy-to-sell items).
Various procedures connected to our customers' needs and the scope of our service.
Tender Management - Ensure that the end-to-end sales price agreements contain accurate information such as customer relations, currency, unit of measurement (UOM), and effectivity dates. o Timely posting of sales price agreements on items scheduled for item mapping and execution with coordination from Master Data and Global Procurement.
Timely processing of tenders within target details indicated in the tender calendar o Performs administrative tasks assigned by Global Sales.
Leads and develops team members.
Manages the daily operations of the team.
Collaborates with the Team Manager to complete daily workload, ensuring that the SLAs and KPIs are met.
Provides extensive on-floor support for system and process inquiries and issues.
Reviews standard operating procedures (SOP), process variations, and confirm members’ compliance and corrective actions.
Contributes to the prompt and high-quality processing of daily transactions.
Manages and monitors general mailboxes to ensure emails and issues are addressed on time
Conducts huddles with direct reports to review team performance and daily strategies.
Arranges team leaves, shift schedules, and overtime work to ensure the workload is fully covered to meet the agreed SLAs.
Works with other teams to share and implement best practices.
Drives and supports project improvements.
Responsible for new employees and low performers, as well as training and issue resolution
Maintains frequent dialogues with direct reports on performances.
Supports and ensures seamless transition of new business within the scope of your responsibilities
Requirements:
Graduate of any 4-year course, preferably a Business or Supply Chain Management course.
Must have at least 2 years of Team Leader experience, preferably under a sales account or relevant.
Proficient with Microsoft Office programs and AX12
A critical thinker with problem-solving skills, self-motivated, results-oriented; capable of working under pressure.
Capable of coping in a fast-paced, dynamic setting.
Excellent communication and interpersonal abilities.
A flexible mentality that includes process and customer care.
Thorough understanding of performance metrics.
Strong organizational skills to guide a team.
Integration Platform Support Engineer
Responsibilities:
Support and operate integrations on Azure (Logic Apps, Service Bus, APIM, Functions).
Provide L2/L3 support for BizTalk Server.
Troubleshoot and resolve production issues.
Monitor integrations including configuring and improving Datadog dashboards and alerts.
Handle incidents timely.
Support the integration development team in test and new releases.
Create and maintain documentation.
Automate operational tasks.
Document fixes and knowledge sharing.
Participate in GN’s AI and automation agenda, including AI-assisted alert analysis and predictive insights.
Requirements:
Solid experience with Azure integrations.
Strong BizTalk Server support experience.
Background in production support and application management service.
Comfortable with incidents, troubleshooting, and root cause analysis.
Experience with monitoring tools (Datadog is a plus).
Practical, structured, and ownership-driven.
Relevant degree or hands-on experience.
3+ years’ experience in integration, platform support, or similar roles.
IT ERP Application Specialist
Responsibilities:
ERP Support and Ticket Management o Manage and track ERP-related support requests using FreshService, ensuring accurate logging and timely follow-up. o Classify and prioritize tickets based on defined severity levels (P1, P2, P3) and business impact to streamline resolution processes. o Provide initial troubleshooting and resolution for common Microsoft Dynamics AX issues, ensuring minimal disruption to users.
Issue Escalation and Collaboration o Manage, prioritize, and resolve ERP-related tickets using FreshService, adhering to SLAs. o Classify incidents (P1, P2, P3) and ensure critical issues are addressed with urgency. o Escalate unresolved issues to technical consultants or development teams with detailed troubleshooting documentation. o Drive problem management initiatives to reduce recurring incidents and improve system reliability.
Communication and Stakeholder Support o Provide regular status updates to end-users and key stakeholders regarding the progress and resolution of reported issues. o Handle incoming phone calls related to ERP issues, delivering responsive and effective support.
Documentation and Knowledge Sharing o Adhere to standard troubleshooting protocols and utilize knowledge base articles during issue resolution. o Contribute and maintain accurate and comprehensive documentation of issue resolutions to enhance the internal knowledge base and improve future response times.
Requests regarding “change on users” – name, mail, rights etc.
Reporting and Analysis o Generate reports on recurring issues, ticket trends, and system performance. o Propose improvements or preventive actions to minimize recurring issues within the ERP system.
System Monitoring and Stability o Perform daily monitoring of the Microsoft Dynamics AX system using dashboards, real-time SQL statements, and performance health checks. o Investigate and resolve anomalies or alerts detected from system monitoring to maintain overall system stability and performance.
Requirements:
Bachelor’s degree in Information Technology, Computer Science, or a related field.
3-5+ years of experience in ERP application support (Microsoft Dynamics AX 2012 or other ERP System experience required).
Strong expertise in: o Table Browser for advanced troubleshooting and data validation. o AOT (Application Object Tree) navigation of forms, tables, classes, menus, and workflows. o AX workflows, security roles, and personalization. o Solid understanding of ERP integrations, batch jobs, and error log monitoring. o Experience with incident management tools (FreshService, ServiceNow, Zendesk, etc.). o ITIL Certification is a plus.
IT Service Management Specialist
Responsibilities:
Process governance for ITSM processes in support, operations, and the rest of the IT organization, including prioritization and forward-looking process roadmap.
Product owner of the ITSM system, Freshservice.
Representing the ITSM perspective in the IT organization's Operating Model.
Establishing metrics and setting up measurement points for ITSM processes.
Establishing pragmatic concepts for expectation management with internal stakeholders/customers (SLA, OLA, etc.).
Design, implementation, and continuous improvement of specific processes and their tool support (Freshservice and other tools).
Training, guidance, and coaching of employees as well as managers in good practice.
Establishing and maintaining collaboration mechanisms (processes) with external subcontractors.
Contributing to and promoting the development of a continuous improvement mindset and culture.
Requirements:
5 years of experience with implementing and managing IT processes in a larger IT organization.
Deep knowledge of IT Service Management in theory (ITIL, etc.) and practice, including the parts that are more operational (e.g., configuration, event, deployment) and development –related.
Experience with ITSM products and will be able to be the organization's overall responsible for the platform's use and development in the organization.
ITIL 4 certification (minimum Foundation level) but preferred an ITIL 4 Managing Professional certified or higher.
Experience with major ITSM platforms (ServiceNow, Jira Service Management, etc.).
Project management experience or certification (PMP, Prince2).
Knowledge of DevOps practices and tools.
Experience with IT service continuity planning.
Background in technology operations or support functions.
Contributed to process work, both in terms of agreement- making and ongoing management of the collaboration relationship.
Able to contribute to implementation through concrete guidance and coaching of colleagues towards appropriate behavior.
Experience from Danish or European companies and culture is a plus.
Junior Commercial Executive
Responsibilities:
Customer Relations Management · Engage with maritime clients to understand their needs and provide product information. · Maintain positive, professional communication and update clients on order status or potential delays. · Address product delivery inquiries and keep clients informed about new products and services. · Strengthen relationships with existing clients and ensure company loyalty. · Identify new business opportunities and manage customer relationships from inquiry to delivery.
Quote Management · Receive and process customer orders for ship supplies, ensuring accuracy and timely fulfillment. · Implement rebates, discounts, and GP calculations to ensure competitive pricing. · Send quotations on time and proactively follow up to convert quotes into confirmed sales orders. · Provide product information and recommendations to meet customer needs. · Ensure all transactions comply with Service Level Agreements (SLAs) and internal policies. · Review quotations for errors, ensuring clarity, accuracy, and alignment with market standards.
Issue Resolution · Address and resolve customer concerns and complaints promptly, escalating when necessary.
Collaboration · Collaborate with internal teams (operations, finance, sales, purchasing, warehouse) to ensure smooth order fulfillment and address customer needs. · Communicate customer feedback to relevant departments for continuous improvement.
Requirements:
Bachelor’s degree, preferably in Business, Maritime, or Supply Chain.
Experience in sales, customer service, or marine industry preferred.
Strong problem-solving, communication, and negotiation skills.
Detail-oriented, organized, and able to work under pressure.
Proactive team player with a positive, customer-focused attitude.
Analytical, adaptable, and thrives in dynamic environments.
Capable of working independently and managing resources effectively.
Experienced in liaising with international stakeholders
Skilled in reporting, documentation, and MS Office tools.
Fluent in English, both spoken and written.
Familiarity with software development tools, AX12, and SharePoint is a plus.
Liaison Officer
Responsibilities:
Serve as the primary contact for assigned corporate clients regarding travel bookings, schedules, and concerns.
Relay client requests accurately to internal teams and ensure timely follow-through.
Help in handling urgent travel requirements and last-minute changes.
Support clients in processing documentation requirements (visa, travel insurance, permits).
Coordinate with airlines, hotels, and transport partners to confirm bookings and reservations.
Ensure accurate and updated travel itineraries are provided to clients.
Maintain clear communication lines between clients and internal departments.
Prepare and submit reports, confirmations, and travel-related correspondence.
Keep accurate records of client transactions, bookings, and approvals.
Assist in resolving travel-related concerns such as delays, cancellations, or re-bookings.
Escalate unresolved issues to the Corporate Travel Manager when necessary.
Help in organizing schedules, travel documents, and client profiles.
Support internal operations by ensuring compliance with company travel policies.
Provide assistance in billing and reconciliation of travel expenses.
Requirements:
Bachelor’s degree in Tourism Management, Hospitality, Business Administration or any related degree.
At least 2 years’ relevant experience in the travel industry.
Strong communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, PowerPoint).
Organizational skills and keen attention to detail.
Ability to multitask and work under pressure.
Marketing Administrator
Responsibilities:
Prepare & maintain a record of all on-hire and off-hire reports dispatched to Charterers.
Prepare invoice back up paperwork including logs, delivery certificates etc. for Finance.
Department with monthly summary.
Preparation of Job Confirmations for circulation to various departments so that vessel is well prepared before proceeding on a contract.
Preparing Daily Activity / Weekly / Monthly Utilization Revenue Reports for distribution to all concerned personnel.
Ensure Marketing Database is kept up to date from reports.
Take client enquiries and respond as instructed by Business Development Manager.
Assist in putting together bid tender packages when required and their timely dispatch.
Preparing Charter Party, Management Agreements and other contracts.
Ensure quality filing system of the Marketing Department.
General assistance to Business Development Manager.
Copying documentation as required.
General secretarial support to the Business Development Manager.
Requirements:
Bachelor’s degree in Marketing, Business Administration, Communications.
3 to 5 years of experience in sales, marketing, or administrative roles.
Previous experience in the maritime, shipping, offshore, or logistics sector is a major advantage.
Excellent written and verbal communication skills in English are mandatory for communicating with international clients.
Familiarity with vessel chartering, ship repair practices, or maritime operations is highly desired.
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and experience with CRM software.
Ability to analyze market trends, conduct competitor analysis, and track KPIs.
Strong ability to multitask, manage time-sensitive documents, and meet strict deadlines.
Operations Head
Responsibilities:
Global Process Standardization & Compliance · Lead the implementation, enforcement and continuous improvement of WSS Global Process Standards across Manila Operations. · Ensure full audit readiness, compliance with global governance frameworks, and consistent application of SOPs. · Drive corrective actions based on audit findings, risk assessments and global compliance requirements. · Act as Manila’s Process Owner representative for global SOP discussions, updates and governance forums.
Multi-Site Operational Alignment · Ensure Manila’s operational processes, KPIs, service levels and quality metrics are fully aligned with WSS global operating standards. · Collaborate with national global operations leaders to harmonize ways of working across all WSS sites. · Lead Manila’s contribution to global initiatives including network optimization, process redesign and continuous global improvement. · Measure, analyze, and report on non-conformities across sites against a defined coding structure, identifying trends and ensuring corrective and preventive action plans are implemented and tracked to drive consistent standards and performance.
Operational Performance Engineering · Apply Lean Six Sigma (minimum Black Belt) methodologies to drive quantifiable improvements in productivity, quality and throughput. · Lead complex root cause analyses, performance diagnostics and operational stability initiatives. · Partner with the Global Process Excellence team on structured improvement programs and global benchmarking.
Technology, Systems & Automation · Act as Manila’s functional lead for implementation of global systems (e.g., ERP, workflow, automation tools, data platforms). · Ensure operational readiness, training and change adoption across Manila teams. · Work closely with the Global IT and Process teams on continuous enhancement of digital workflows and operational tools.
Manila Operations Leadership · Lead the day-to-day performance of Operations teams in Manila, ensuring service delivery against defined global KPIs and SLAs. · Ensure capacity planning, workforce allocation and operational continuity within the Operations function only. · Drive a culture of professional excellence, accountability and process discipline within Operations.
People Leadership, Capability Building & Talent Development · Attraction of Talent: Build a respected, high-performing operations function that serves as an attractive destination for strong young talent seeking growth within a global organization. · Retention & Engagement: Foster a culture where employees feel valued, supported, and connected to a clear operational purpose. Use structured feedback, coaching, recognition, and transparent communication to drive high retention, especially among younger employees. · Growth & Capability Building: Develop Manila’s next generation of operations leaders through continuous capability building, structured development plans, mentoring, and exposure to global best practices. · Leadership Culture: Model Wrist’s Leadership Principles and set expectations for professionalism, accountability, teamwork, and performance. Strengthen people leadership standards across all Operations team leads and supervisors. · Workforce of the Future: Ensure that the Operations function becomes a scalable, future-ready talent engine by combining global process discipline with strong local leadership development.
Cross-functional collaboration · Coordinate with Finance, HR, BI/MD and other functions as stakeholders, without line responsibility. · Execute directives from the COO and Global Operations leadership. · Provide operational data, insights and structured reporting into global forums.
Requirements:
Bachelor’s degree required; Master’s degree preferred.
Lean Six Sigma Black Belt certification (mandatory).
Additional certifications in operations engineering, automation or process governance are an advantage.
Minimum 5 years in operations management within complex BPO/SSC or supply chain environments.
Minimum 3-5 years of operational leadership across multiple regions/sites.
Proven experience with global SOP standardization, process governance, audit compliance and internal controls.
Demonstrated experience delivering enterprise-level system/ERP/workflow implementations.
Experience working in a global COO-led matrix organization.
Strong analytical and operational engineering capabilities.
Expertise in Lean, Six Sigma and data-driven performance management.
Ability to drive cross-regional alignment and compliance.
Excellent stakeholder communication across cultures.
High operational discipline, structure and detail orientation.
Purchasing Specialist
Responsibilities:
Utilize Oracle Fusion for procurement activities, including purchase requisitions, orders, and supplier management.
Source and evaluate suppliers for marine vessel equipment, spare parts, and services.
Negotiate contracts, pricing, and delivery schedules with vendors.
Ensure procurement processes comply with industry regulations and company policies.
Monitor inventory levels and coordinate purchases to avoid shortages or overstocking.
Maintain strong relationships with suppliers, ensuring quality and timely deliveries.
Collaborate with engineering, operations, and logistics teams to fulfil vessel requirements.
Process purchase orders and track shipments to ensure timely deliveries.
Handle procurement-related documentation, including invoices, contracts, and compliance records.
Requirements:
Bachelor’s degree in supply chain management, Business Administration, or a related field.
Proven experience in procurement within the offshore marine industry.
Experience in Oracle Fusion Procurement modules.
Knowledge of marine industry procurement standards and regulations.
Experience with contract management and international procurement.
Understanding of logistics, shipping, and customs regulations for marine vessels.
Strong negotiation and vendor management skills.
Excellent analytical and problem-solving abilities.
Ability to handle multiple procurement projects in a fast-paced environment.
Strong communication and interpersonal skills.
Certification in Supply Chain Management (e.g., CIPS, APICS, or equivalent).
Service Delivery Team Leader
Responsibilities:
Responsible for meeting our high standard of Service, while delivering on Victualling Rates on their respective fleets.
Day-to-day management of VAM and SAT.
Facilitating Monthly Unified VR action plans on the fleet level.
Review of KPI actuals versus target and deriving performance improvement opportunities.
Analysis of Management Information to manage performance, identify trends, and tackle any deteriorating metrics.
Continuously develops, reviews, and implements Standard Operating Procedures to maintain operational efficiency and effectiveness – applying Business Process Management guidelines and recommendations.
Delivering key initiatives as directed.
Providing support and constructive challenge to VAM and SAT to support their development.
Act as a champion of the customer experience.
Set an example to the team of the ‘Right First Time’ ethos.
Dealing with escalations from customers or other departments.
Requirements:
Strong proven leadership, problem-solving, communication, and interpersonal skills.
Self-motivated, service-oriented, and result-oriented, able to work under pressure.
Able to cope in a fast-paced and dynamic environment and with different cultural backgrounds.
Capability of working effectively with stakeholders across the organization.
Experience in supporting and driving change.
Fluent in English, spoken and written.
Knowledge of ERP system AX2012 is an advantage, but not a requirement.
MS office to intermediate level.
Stock Analyst
Responsibilities:
Monthly verification of food consumption value, through the analysis of the manning and stock reports submitted by the vessels.
Analyse Consumption trends, product usage and purchases to identify key patterns and insights.
Provide recommendations for improving consumption efficiency with delivering monthly analysis internally on performance.
Monthly closure of stocks on all vessels by the deadline set by Garrets management and external clients.
Effective communication and collaboration with all internal and external stake holders to ensure efficient query resolution.
Delivery of SLAs on response time to client/vessel queries.
Understanding the functionality of the vessel platform, and providing troubleshooting support when necessary.
Setting up a new vessels data, including verification of its opening stock.
Onboarding new clients – ensuring smooth efficient training where needed towards the vessel.
Processing vessels exiting, and providing the relevant information to Finance, for billing purposes.
Ensuring timely and accurate validation of the vessel’s provision receipt against the purchase order.
Requirements:
Bachelor's degree holder.
At least 5-7 years of one of the following: o Data analyst experience. o Inventory management. o Supply Chain forecasting. o Food Stores and cost of goods management. o Experience in customer-facing roles. o Experience in Microsoft Office, with a minimum of intermediate in Excel. o Knowledge of ERP system (AX2012 is an advantage). o Have a flair for numbers and an analytic mindset. o Understanding of global food consumption trends is an advantage but not a requirement. o Quick learner of processes and new systems. o Are highly driven to assist your team in achieving its monthly KPIs. · Monthly verification of food consumption value, through the analysis of the manning and stock reports submitted by the vessels. · Analyse Consumption trends, product usage and purchases to identify key patterns and insights. · Provide recommendations for improving consumption efficiency with delivering monthly analysis internally on performance. · Monthly closure of stocks on all vessels by the deadline set by Garrets management and external clients. · Effective communication and collaboration with all internal and external stake holders to ensure efficient query resolution. · Delivery of SLAs on response time to client/vessel queries. · Understanding the functionality of the vessel platform, and providing troubleshooting support when necessary. · Setting up a new vessels data, including verification of its opening stock. o Have business-level communication skills in English, written and spoken. o Experience in Food Management; but not a requirement.
Support Officer
Responsibilities:
Global Marine Procurement Codecracking o Transfer and upload items for quotation from the customer and send to the vendor o Ensure accuracy on details (price, ETA date, port, vessel name, IMO, discount, other important information for delivery)
Global Marine Procurement Updates o Change quantities of orders on AX o Update unit prices and comments on ShipServ, Procureship, Great Eastern, Supply Manager
Missing Invoice o Follow-up vendor for invoices.
Work with the team on Ad hoc task.
Requirements:
Bachelor's Degree holder in any field; Fresh graduates are welcome to apply.
Sales and Administrative tasks experience is a plus.
Required language (s): English, Filipino.
Knowledge of the ERP system AX2012 is an advantage, but not a requirement.
Technical WMS Support Specialist
Responsibilities:
Deep-Dive Support: · Resolve complex support tickets by investigating the root cause, not just the symptoms.
System Architecture: · Prepare and configure our WMS environments for new customer onboardings.
Technical Debugging: · Comb through logs, analyze data flows, and "speak" XML and JSON to identify where a process stalled.
The Bridge to Development: · Translate customer issues into clear technical tasks for our developers. You’ll also be responsible for testing and retesting finished tasks (QA/MR reviews) to ensure they meet our standards.
Knowledge Growth: · Help build and improve our Customer Help Center to empower users and reduce repetitive queries.
Requirements:
Read and interpret XML, JSON, and API structures.
Solid understanding of how orders, shipments, and online payments interact within a digital ecosystem.
Fluent written and spoken English.
Analytical mindset and eagerness to learn.
Vessel Accountant
Responsibilities:
Financial Management & Reporting: • Maintain and reconcile financial records using Oracle Fusion ERP. • Prepare monthly, quarterly, and annual financial reports • Assist in financial audits and liaise with external auditors.
Accounts Payable & Receivable: • Process invoices, payments, and reconciliations. • Manage customer invoices and follow up on outstanding payments. • Ensure timely processing of vendor invoices and maintain relationships with suppliers.
Budgeting & Forecasting: • Assist in preparing annual budgets and forecasts. • Monitor actual vs. budget expenses for offshore vessel operations. • Provide variance analysis and financial insights to management.
Tax & Compliance: • Ensure compliance with local and international tax regulations. • Prepare VAT, GST, or other relevant tax filings. • Assist in statutory reporting and regulatory filings.
Operational & Vessel Accounting: • Track vessel operating expenses, including fuel, maintenance, and crewing costs. • Manage intercompany transactions and cost allocations. • Work closely with procurement and operations teams to ensure financial accuracy.
Oracle Fusion System Management: • Maintain general ledger (GL), accounts payable (AP), and accounts receivable (AR) modules. • Support the implementation, updates, and troubleshooting of Oracle Fusion. • Ensure financial data integrity and system efficiency.
Requirements:
Education & Qualifications: · Bachelor’s degree in Accounting, Finance, or a related field. · Professional certification (e.g., ACCA, CPA, CMA) is a plus. · 3-5 years of accounting experience, preferably in the maritime or offshore industry. · Hands-on experience with Oracle Fusion ERP. Financial Management & Reporting: • Maintain and reconcile financial records using Oracle Fusion ERP. • Prepare monthly, quarterly, and annual financial reports. · Familiarity with vessel-related cost accounting and financial processes.
Skills & Competencies: · Strong understanding of GAAP/IFRS accounting standards. · Proficiency in Excel and financial analysis tools. · Ability to analyze and interpret financial data. · Excellent communication and problem-solving skills. · Detail-oriented with strong organizational abilities.
Preferred Experience: · Knowledge of maritime finance, vessel chartering, and lease accounting. · Experience with multi-currency transactions and international financial operations. · Understanding of SOX compliance and internal controls.
Salesforce Admin Consultant
Responsibilities:
Creating users and updating of user rights.
Troubleshoot and provide 2nd line support on CRM to colleagues across the GN group.
Develop and maintain Knowledge Base articles in ServiceNow for users and AI agents.
Maintaining the platform, including staying up to date on new features and releases, as well as investigating any bugs.
Handle data upload requests from the Super Users.
Work closely with all your CRM colleagues in making sure all stakeholders are happy with Salesforce and that it supports their daily use.
Collaborate closely with other teams supporting the DTP setup, ensuring coherent process support across platforms.
Assist in defining and developing effective monitoring and observability for Salesforce components to enable proactive support.
Requirements:
4+ years of experience as Salesforce Administrator or consultant.
Knowledge and experience of working according to agile methodologies and software development.
Experience with ServiceNow is a plus.
Experience with one or several of the following clouds is a plus; Marketing Cloud, Order Management Systems (OMS), B2B eCommerce and CPQ/RLM.
Possess sound and timely decisions based on careful consideration of requirements, possibilities, and functionality.
An educational background at a bachelor-, master level or equivalent.
Salesforce Admin certification is a plus.
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
