Join Us
We are currently in need of great colleagues to fill the following vacancies:
Accounting Assistant
Responsibilities:
Able to follow instructions with minimal or no supervision.
Has the patience and perseverance to handle routine tasks.
Responsible for the timely and accurate preparation of billings for sending to customers.
Must be willing to work in a full-time onsite working arrangement.
Permanent/Project-based positions are available.
Requirements:
Bachelor's degree in Financial Management or any relevant courses.
Fresh graduates are encouraged to apply.
SAP/ SAIL, system knowledge an advantage.
Functional knowledge of the collections and the billing process.
Good oral and written communication skills.
Assignment Management Associate
Responsibilities:
Consistently produce services that meet customer expectations achieved by the provision of error-free products.
Ensure the team gets things done quickly by delivering its service as fast as possible.
Ensure the team is able to change its operation to meet customer requirements, producing new services, a wider range of services, and handling increased volume as required.
Ensure teams get things done on time and promises to internal & external customers are kept.
Entering Costs & Charges in the system for each initiation/job, following client-specific requirements.
Updating job-specific financial information on Assignment Management tech platform(s).
Printing and Filing RA invoices (electronically).
Filing RA invoices (save on shared drive).
Ensuring relevant information is updated on Assignment Management tech platform(s).
Assisting team members in ensuring all financial components of RA are fully utilized and completed at all stages in the relocation process.
Requirements:
Any Business or Finance-related degree graduate.
1 to 2 years’ experience in Shared Services or BPO.
Familiarity and experience with all Office Products (especially Excel) and web-based software.
Effective communication skills.
Must be very organized and able to multi-task.
Strong attention to details, follow up and accuracy.
Team player
Prior customer service experience is preferred but not essential.
Assignment Management Junior Coordinator
Responsibilities:
Adding new initiations on Assignment Management tech platform(s).
Setting up jobs for new initiations.
File Closures on AM tech platforms such as Job Status, Status Update, key data, and etc.
Helping deliver the paperless file objective through attaching of documentation, including operational and financial paperwork to AM tech platform(s).
Checking, inputting, and attaching information as required by policy on AM tech platform(s).
Provide assistance to team members to ensure completion of required performance KPIs and compliance standards.
Assisting with the production of internal documentation enabling its production in a timely and accurate fashion.
Requirements:
Any Business or Finance-related degree graduate.
1 to 2 years’ experience in Shared Services or BPO.
Familiarity and experience with all Office Products (especially Excel) and web-based software.
Effective communication skills.
Must be very organized and able to multi-task.
Strong attention to details, follow up and accuracy.
Team player.
Prior customer service experience is preferred but not essential.
Skilled in clients' accommodation and travel bookings.
Back End Developer
Responsibilities:
Develop and maintain robust API’s, integrations and components for our applications.
Ensure that development policies and processes like code reviews are performed and optimized.
Participate in design, planning and development events with a Scrum approach.
Convert business logic solutions to scalable code.
Implement server-side code with consideration to performance, security and tests in your solutions.
Requirements:
Bachelor’s degree in Computer Science.
At least 3-5 years of experience working as a Backend Developer.
Excellent English verbal and written communication skills.
An ability to convert business logic into well-maintained APIs.
Solid experience with .Net C# and possibly other server-side language experiences.
Experience in: Working with SCRUM methodologies and framework. Release management through Azure DevOps for backlog and repository management. Unit and integration tests through frameworks (NUnit / xUnit). REST API with Swagger. Datadog for observability. Previously worked with eCommerce. Thrive in knowledge-sharing environments. Knows how to work with both monoliths and microservices.
Nice to haves: Net backend monolith application MS SQL Azure cloud Integrations with misc. external APIs, middleware, ERP, system providers, Datalake, Hangfire, etc
Business Process Associate
Responsibilities:
Perform tasks related to one of the 5 main operations: Uploading, Code Cracking Cost pricing Quote submissions Order Confirmation.
Execute transactions accurately in accordance with the service level agreement (SLA).
Achieve or exceed daily targets for efficiency with timeliness and accuracy.
Carry out tasks in line with agreed-upon standard operating procedures (SOP) and process variations.
Respond to emails and calls in a timely manner and with a thorough comprehension of the requestor’s requirements.
Provide assistance to other teams when required.
Requirements:
Bachelor’s Degree in any 4-year course.
Knowledgeable in MS Office, Microsoft AX12 and SharePoint Systems.
Background in Marine Stores or Provision is an advantage.
Strong analytical background and highly detailed.
Self-starter who is proactive and thrives in circumstances with high levels of autonomy.
Outstanding communication and customer service abilities.
Excellent self-management and organizational abilities, aptitude for analysis, and capacity for initiative and execution.
Ability to work quickly and under pressure but with quality of work.
Capable of adjusting to a fast-paced, dynamic environment.
Dynamic approach to customer service and procedure.
Compensation and Payroll Consultant
Responsibilities:
Preparing Cost Estimates and budget reports to assist clients with financial planning and control of their annual and monthly relocation costs. This involves reviewing and implementing clients’ relocation policies, analyzing and automating pricing data, and integrating various technological data platforms.
Working closely with the global HR team in completing monthly and annual compensation packages. This involves processing and publishing monthly /annual net balance sheets, shadow payroll, payment instructions, and GSOE reports for global clients. Review, audit, and process expense claims from the employees per policy.
Providing targeted reports to international clients, such as total relocation budget report, estimate vs. actual report, cost allocation by department and service line report, cost comparison report, and total expenditure report with further analysis. This requires using Excel functionalities such as VLOOKUP, HLOOKUP, Pivot Tables, formula functions, automation, and graphs & charts.
Managing client billings for services provided by the Compensation and payroll team.
Analyzing and interpreting various financial budgets and actual data analyses for internal and external parties.
Taking part in quarterly performance analysis by clients i.e. Presentation on KPI and quarterly performance.
Gain knowledge of specific client policies and service requirements.
Planning and prioritizing tasks of multiple deadlines by managing both day-to-day work and ad hoc projects.
Working with Regional Senior Consultants and Manager to provide information, early identification of negative variation to targets, and providing help, support, guidance, and information to close this negative variance.
Requirements:
Degree holder, preferably Human Resources or any related courses.
At least 5 years of relevant working experience - payroll/compensation.
An understanding of Global Mobility Services.
An understanding of the Billing process.
Ability to build rapport with team and clients.
Prioritize workload and manage time accordingly.
Intermediate knowledge of Excel functions.
Content Writer
Responsibilities:
Write engaging, informative, and relevant content for various purposes, such as company website, blogs, social media, newsletters, and more.
Support the marketing team with marketing-related activities.
Research and write high-quality content for the company website, blogs, social media, newsletters, case studies, and more.
Conduct keyword research and use SEO guidelines to optimize website content.
Proofread and edit content based on internal feedback.
Work closely with other team members to align content with overall marketing strategies.
Perform a content audit on the website, brochures, and other marketing collaterals.
Requirements:
Bachelor's degree in journalism, marketing, communications or related field.
At least 2 years of work experience in the same field.
Excellent English writing skills.
Proven experience in Content Writing.
Understand the grammar rules and how to construct clear sentences.
Understanding search engine optimization best practices is a plus.
Credit Controller
Responsibilities:
Credit Control: Responsible for all Corporate and Key Accounts; Cash collection; Collection forecasts; Keeping the DSO to a minimum; Account reconciliations; Reporting: Weekly update of detailed Excel statements; Regular reporting to AR Team Leader on own accounts status and progress; Database responsibility for own accounts; Keeping a record of all communications, with individual invoice notes for larger accounts; Query/dispute handling and escalation; Relationship building with both internal stakeholders and external customers.
Sales ledger: Sending invoices and statements; Filing and archiving.
Teamwork: Working with the team to ensure reaching of monthly cash targets; Assisting other members of the team and finance department as and when required; Assisting the Billings Department to resolve queries, raise correct invoices and ensure systems are up-to-date; Identification of key areas for improvement; Reviewing and improving the collection process to optimize cash collection performance; Cover during the absence.
Any ad-hoc requests by Regional Credit Control Manager.
Requirements:
Bachelor's degree holder - any courses are acceptable.
Minimum 2 years’ experience in Credit Control.
Proven experience in dealing with a blue-chip client database.
Proven experience in dealing with difficult accounts.
Experience in multi-currency highly desirable.
Some experience on private accounts would be an advantage.
Attention to detail and high level of accuracy.
Excellent communication skills, both verbal and written, with internal and external clients at all levels.
Excellent organisational skills.
Excellent customer service skills.
Ability to remain accurate and efficient under pressure.
Ability to prioritise and meet deadlines.
Proactive, “can-do” attitude.
Takes initiative and adaptable.
Proficiency with MS Office applications, with advanced Excel skills (Vlookups, Sumifs and pivot tables essential).
Experience of Outlook and other communication tools.
DevOps Engineer
Responsibilities:
Write clean, maintainable code with an emphasis on performance and scalability.
Use existing frameworks to extend our app functionalities which are heavily JSON based.
Participate in design, planning and development events with a Scrum approach, where your knowledge can be transformed into products and services.
Next.js based frontend with next-pwa for PWA support.
External libraries like Radix UI, Dexie.js and Downshift.
Progressive Web Application through next-pwa designed for vessels being offline.
Misc. external systems and plugins like Auth0, Datadog, Dexie.js, Radix UI.
Requirements:
Bachelor’s degree in Computer Science.
At least 3 years of experience working as a Frontend Developer.
Excellent English verbal and written communication skills.
Solid experience with Next.js – bonus for insights in React and Typescript.
Experience with working with UX/UI designers and Backend Developers.
Knows your way around Test Driven Development.
Have a technical understanding of UI and UX.
Knows how to convert UI designs to usable user experiences.
Previously worked with eCommerce or have experience with order flows.
Stay up to date with the technologies in a fast-moving frontend world.
Knowledge and experience in the ff: Scrum methodologies and framework. Release management through Azure DevOps for backlog and repository management. Unit and integration tests through frameworks (NUnit / xUnit). REST API with Swagger. Datadog for observability.
Front End Developer
Responsibilities:
Write clean, maintainable code with an emphasis on performance and scalability.
Use existing frameworks to extend our app functionalities which are heavily JSON based.
Participate in design, planning and development events with a Scrum approach, where your knowledge can be transformed into products and services.
Next.js based frontend with next-pwa for PWA support.
External libraries like Radix UI, Dexie.js and Downshift.
Progressive Web Application through next-pwa designed for vessels being offline.
Misc. external systems and plugins like Auth0, Datadog, Dexie.js, Radix UI.
Convert UI designs to usable user experiences.
Requirements:
Bachelor’s degree in Computer Science.
At least 3-5 years of experience working as a Frontend Developer.
Excellent English verbal and written communication skills.
Solid experience with Next.js – bonus for insights in React and Typescript.
Experience with working with UX/UI designers and Backend Developers.
Have a technical understanding of UI and UX.
Previously worked with eCommerce or have experience with order flows.
Stay up to date with the technologies in a fast-moving frontend world.
Thrive in knowledge-sharing environments.
Like personal development.
Knows your way around Test Driven Development.
Experience in Frontend Stack.
Next.js based frontend with next-pwa for PWA support.
External libraries like Radix UI, Dexie.js, and Downshift.
Progressive Web Application through next-pwa designed for vessels being offline.
Misc. external systems and plugins like Auth0, Datadog, Dexie.js, Radix UI.
Nice to haves: Scrum methodologies and framework. Release management through Azure DevOps for backlog and repository management. REST API with Swagger. Datadog for observability.
Governance, Risk and Compliance (GRC) Specialist
Responsibilities:
Focus on governance, risk & compliance.
Take part in conducting risk assessments, establishing governance, writing policies & procedures as well as implementing and auditing security controls.
Conduct risk assessments on systems, vendors, threats, controls and more.
Review risk assessments from team-members.
Assist the CISO and other team members in developing and tuning our GRC tools.
Requirements:
Bachelor’s degree in any course. Graduates in Information Security, Computer Science, Software Engineering, or similar is preferred but not required.
Writing Policies and Procedures on Information Security.
Knowledge in Risk Analysis / Risk Management.
Third-Party Risk management.
IAM Specialist
Responsibilities:
Take ownership of our IAM journey by assisting in projects related to identity and access management. Develop strategies, roadmap, and implementation plans to enhance our IAM capabilities.
Serve as a role model for IAM best practices within the organization.
Educate team members and stakeholders on the importance of IAM and promote a culture of security awareness.
Ensure that our IAM processes and systems comply with regulatory requirements and industry standards.
Continuously monitor and assess IAM controls to mitigate risks and vulnerabilities.
Conduct regular audits of IAM policies, processes, and systems to identify gaps and areas for improvement.
Collaborate with internal audit teams to address findings and implement corrective actions.
Review and approve requests for privileged access rights, ensuring adherence to established policies and procedures. Provide guidance to stakeholders on appropriate access levels based on job roles and responsibilities.
Work closely with IT teams, security teams, and other stakeholders to integrate IAM solutions into existing infrastructure and applications. Collaborate on cross-functional initiatives to enhance overall security posture.
Maintain comprehensive documentation of IAM processes, configurations, and controls.
Keep documentation up-to-date with changes and enhancements made to IAM systems.
Provide training and support to end users and IT staff on IAM-related topics, tools, and processes.
Foster a culture of self-service and empowerment in managing access rights and permissions.
Requirements:
Bachelor’s degree in any course. Graduates in Information Security, Computer Science, Software Engineering, or similar is preferred but not required.
Not required, but holding certifications like Azure Architect, Azure Security, OSCP, OSEP, CISSP, and Security+, is a plus.
Great English communication skills.
Knowledge in: Network Security, Cloud Security (Azure), MDR/SIEM/Log Analytics, Incident Response, Vulnerability and Penetration Testing, Identity and Access management (IAM), Technical Security and Risk assessments, Disaster Recovery Planning, and Mitre ATT&CK and D3FEND.
Information Security Lead
Responsibilities:
Define and align initiatives and tasks with the CISO.
Assist the CISO in Ensuring high work satisfaction among the Manilla Team.
Managing our backlog and sprints.
Ensuring the Manilla team is trained.
Define the capabilities of the information security department.
Assist in ensuring quality and necessary pace in assessments.
Conduct and review Risk Assessments.
Monitor/Audit risks and controls.
Take the top lead on Third-Party Risk management.
Take part in managing our incidence response capability (Roles, training, playbooks).
Take part in managing our Vulnerability Management.
Assess Security Architecture.
Requirements:
Bachelor’s degree in any course. Graduates in Information Security Computer Science, Software Engineering, or similar is preferred but not required.
Not required, but holding certifications like Azure Architect, Azure Security, OSCP, OSEP, CISSP, Security +, ISO27001, CISM, CRISC is a plus.
Great English communication skills.
Proven leadership experience.
Knowledge in: Risks management.
Third-Party Risk Management.
Control Management.
Frameworks like ISO 27001/27002/27005, NIST 800-53, NIST CSF, etc.
Defining policies and procedures.
Network Security.
Cloud Security (Azure).
MDR/SIEM/Log Analytics.
Incident Response.
Vulnerability and Penetration Testing.
Identity and Access management (IAM).
Technical Security and Risk assessments.
Disaster Recovery Planning.
Not afraid to challenge the CISO on professional aspects.
Junior IT Support Specialist (Japanese Speaker)
Responsibilities:
Support the client application platform, drawings system “Room Planner”, ERP systems AX 3.0, AX12 and Dynamic365. Sales force, cloud, azure, AD, identity management.
Responsible for creating users in AD and add a mail address in Exchange Management Console.
Responsible for all requests regarding resigned users or change on a user.
Proactive in the Service Desk team, though working alone on own assignments.
Requirements:
3 to 5 years IT related experience is required for this position.
Bachelor's degree in Information Technology, Computer Engineering, or equivalent.
Ability to understand the technical setup behind IT solutions.
Good knowledge in infrastructure design and architecture.
MS Office 365 and Azure, Windows 10, IOS, Windows 2016, Windows server 2012R2.
Excellent English communication skills; proficient in using the Japanese language is a big plus.
Junior Marine IT Supporter
Responsibilities:
Recording, prioritizing and processing customer inquiries as well as independent problem solving (by telephone, remotely, by e-mail, on site and on call) on our globally operating vessels.
Setting up and administering the IT systems and infrastructure on board.
Installation of programs via central software distribution system.
Support of application systems.
Installation, configuration and maintenance of hardware systems.
Entering and updating information in our knowledge database.
Collaboration on projects.
Requirements:
3 to 5 years relevant working experience.
Bachelor's degree in Information Technology, Computer Engineering, or equivalent.
Professional experience in IT support in direct user contact.
Enjoy customer support in an international environment.
High level of understanding of customer needs and a service-oriented approach.
Fluency in written and spoken English.
Marine IT Field Service Engineer
Responsibilities:
On-site assignments on board our globally operating vessels.
Installation and retrofit of IT infrastructures and systems on the vessels.
Conducting user briefings and training for the vessel's crew.
Installation and troubleshooting of communication systems such as GSM, VSAT and Starlink.
Maintenance and troubleshooting of IT systems on board.
Creating system documentation and maintaining the knowledge database after each vessel visit.
Requirements:
Bachelor's degree in Information Technology, Computer Engineering, or equivalent.
3 years and above relevant working experience.
Strong communication and presentation skills.
High understanding of customer’s needs and a service-oriented approach.
Experience in the realization of complex IT projects.
Broad IT experience in client/server environments as well as network infrastructures.
Flexibility and willingness to travel.
Operations Support Officer
Responsibilities:
Sending of Digital and Standard Workbook RFQ’s to vendors.
Code Cracking of items from vessel’s request.
Mailbox sorting for DK and Asia operations.
Updating of prices in PO/RFQ’s.
Solving of Hold Codes.
Sending of Survey to vessel.
Adhoc task.
Requirements:
Graduate of any four-year course.
Basic data entry skills.
Attention to detail.
Knowledge in common office applications (MS Word, MS Excel, Outlook etc.).
Comfortable with math, calculation and uom conversion.
Knowledgeable in Microsoft Office such as Microsoft Excel , Word and Powerpoint.
Good listening and communication skills.
QA Specialist
Responsibilities:
Work closely with Product Owner to ensure that test scripts are developed and covers use cases.
Test features on upcoming releases.
Ensure that Unit, integration and regression testing is developed.
In collaboration with the Scrum Master implement the testing mindset to all developers, and ensure it is implemented.
Requirements:
Bachelor’s degree in Computer Science.
Solid experience as a QA & Test Specialist for at least 3-5 years.
Proven experience in software test automation.
Insight in how web applications logic is built.
Solid experience with scripting and automation tools and frameworks.
Excellent English verbal and written communication skills.
Knowledge and experience in the following QA Stack and Components: Xunit, Bogus, Coverlet, Fluent Assertions, Respawn Database resetting, Nunit, Fluent validation, Cypress.io, and Playwright. Previously worked with eCommerce or order flows.
Thrive in knowledge-sharing environments.
Knows how to work with both monoliths and micro services.
Nice to haves: Scrum methodologies and framework. Release management through Azure DevOps for backlog and repository management. REST API with Swagger. Datadog for observability.
Scrum Master
Responsibilities:
Implement agile events, processes and initiatives.
Coach a cross functional development team.
Guide developers to improve ways of working to maximize value.
Drive knowledge sharing and continuous improvement.
Requirements:
Bachelor’s degree in Computer Science.
Knowledge about the Agile manifesto and the Scrum framework enabling you to define our workflows.
Hands-on experience with Azure DevOps, Jira, or similar agile management tools.
Excellent communication and facilitation skills.
Previously worked with mixed development teams.
Senior Marine IT Supporter
Responsibilities:
Perform incident management tasks by undertaking assigned incidents/tasks/service requests per agreed process and service level agreement (SLA).
Provides initial assessment and/or first attempt to resolve the issue or liaising to the next level support.
Monitor and escalate all incidents according to service levels. Keep Users informed on status and progress, where possible highlighting the impact from a user perspective.
Undertake other assigned IT services management (ITSM) activities per agreed process by ensuring all metrics for assigned activities are met successfully.
Requirements:
6 years and above relevant working experience.
Bachelor's degree in Information Technology, Computer Engineering, or equivalent.
Professional experience in IT support in direct user contact.
Enjoy customer support in an international environment.
High level of understanding of customer needs and a service-oriented approach.
Fluency in written and spoken English.
Servicenow Developer
Responsibilities:
Integrating it with other programs.
Learning about the latest developments in one or more aspects of computer programming.
Training, documentation, and support.
Responsible for ensuring that the software behaves as designed by testing it for bugs and performance during all stages of the development process.
Responsible for the continued development of company's global ServiceNow system all the way from requirement gathering, design, functional specification, development specification, programming, training and until documentation.
Requirements:
Bachelor's degree in Information Technology, Computer Engineering, or equivalent.
At least 3 years relevant working experience.
Must know the following technologies: JavaScript Web technologies - HTML or XML API integrations with other systems Configuration of ServiceNow's ITSM service catalog.
Excellent English communication skills.
Good people skills and work well in a team environment.
Social Media Content Publishing
Responsibilities:
Number and sort raw content files when received from designer following outline from social media lead.
Number and sort copy following outline from social media lead.
Finalize content folders and share to BoConcept’s global markets.
Build content templates in social media management platform.
Publish content on HQ channels.
Moderation of content on HQ social channels (both posts and DMs).
Other occurring tasks related to social media management.
Requirements:
Bachelor's degree in Business Administration, Marketing, or any relevant courses.
At least 2 years of relevant working experience is required for this position.
Structured and focused with good administrative skills.
Good written and spoken English communication skills.
A true interest in how a brand can design the best user journeys across social media.
Curious in nature and has an improvement mind set.
Open minded and not afraid to speak up.
Experience with publishing on various social media platforms, and an ability to quickly adapt to new platforms.
Excellent skills in using the Office package.
Experience with a social media management platform – not mandatory.
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
Interested applicants may email their resumes to recruitment@gpm.com.ph
or visit:
